Munson Healthcare Otsego Memorial Hospital LTCU
Nursing Home · Gaylord, MI
CMS certification number235006
Contact & location
825 North Center StreetGaylord, MI 49735
Otsego County
- Phone
- (989) 731-2131
- ZIP code
- 49735 – all care providers
Facility details
- Certified beds
- 34
- Residents per day
- 27.2 (80% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Munson Healthcare Otsego Memorial Hospital
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.14 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 1.95 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.23 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.96 (state 2.33 · U.S. 2.32)
- Weekend total
- 4.80 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 36.1 (state 44.1 · U.S. 45.8)%
- RN turnover
- 38.5 (state 39.2 · U.S. 42.9)%
Inspections
- Last standard inspection
- April 1, 2026
- Health deficiencies (last cycle)
- 6.0 (state 10.1 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 15 health · 10 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-08-21 |
| 2026-04-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2026-04-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2026-04-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2026-04-01 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2026-04-01 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-30 |
| 2025-02-13 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-13 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-13 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2025-02-13 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
| 2024-03-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-03-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-03-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-03-27 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-03-27 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Munson Healthcare (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bloem, Kenneth (individual) | Administrator · NOT APPLICABLE | |
| Dixon, Kathy (individual) | Administrator · NOT APPLICABLE | |
| Elliot, Benjamin (individual) | Administrator · NOT APPLICABLE | |
| Hoppe, Ruth (individual) | Administrator · NOT APPLICABLE | |
| King, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Konopacki, Paul (individual) | Administrator · NOT APPLICABLE | |
| Korth-White, Kirsten (individual) | Administrator · NOT APPLICABLE | |
| Lanphier, Edward (individual) | Administrator · NOT APPLICABLE | |
| Menegebier, David (individual) | Administrator · NOT APPLICABLE | |
| Munson Healthcare (organization) | Administrator · NOT APPLICABLE | |
| Nelson, Timothy (individual) | Administrator · NOT APPLICABLE | |
| Ness, Edwin (individual) | Administrator · NOT APPLICABLE | |
| Page, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Postma, Brian (individual) | Administrator · NOT APPLICABLE | |
| Recchia, Dino (individual) | Administrator · NOT APPLICABLE | |
| Roberts, Owen (individual) | Administrator · NOT APPLICABLE | |
| Rowland, Claudia (individual) | Administrator · NOT APPLICABLE | |
| Sanders, Mary (individual) | Administrator · NOT APPLICABLE | |
| Schultz, Vincent (individual) | Administrator · NOT APPLICABLE | |
| Takano, Sakura (individual) | Administrator · NOT APPLICABLE | |
| Thomas, Kristine (individual) | Administrator · NOT APPLICABLE | |
| Veryser, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Wisniewski, Steven (individual) | Administrator · NOT APPLICABLE | |
| Wood, Elaine (individual) | Administrator · NOT APPLICABLE | |
| Zenner, Bruce (individual) | Administrator · NOT APPLICABLE | |
| Konopacki, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Bloem, Kenneth (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dixon, Kathy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hoppe, Ruth (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| King, Jennifer (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Lanphier, Edward (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Menegebier, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Nelson, Timothy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ness, Edwin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Page, Andrew (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Postma, Brian (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Recchia, Dino (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Roberts, Owen (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Rowland, Claudia (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sanders, Mary (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Schultz, Vincent (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Takano, Sakura (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Thomas, Kristine (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Veryser, Thomas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Wood, Elaine (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Zenner, Bruce (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Elliot, Benjamin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Korth-White, Kirsten (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wisniewski, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Korth-White, Kirsten (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Munson Healthcare (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Munson Healthcare Otsego Memorial Hospital LTCU?
Munson Healthcare Otsego Memorial Hospital LTCU has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Munson Healthcare Otsego Memorial Hospital LTCU have?
It has 34 certified beds and cares for about 27 residents per day.
Has Munson Healthcare Otsego Memorial Hospital LTCU been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Munson Healthcare Otsego Memorial Hospital LTCU?
(989) 731-2131. The facility is located at 825 North Center Street, Gaylord, MI 49735.
Other nursing homes in Gaylord
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Medilodge of Gaylord
Nursing Home · Gaylord, MI · 96 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.