Medilodge of Kalamazoo

Nursing Home · Kalamazoo, MI

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number235282

Contact & location

1701 S 11th Street
Kalamazoo, MI 49009
Kalamazoo County
Phone
(269) 375-2020
ZIP code
49009 – all care providers

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Facility details

Certified beds
39
Residents per day
37.1 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
Kalamazoo Opco, LLC
Chain
Medilodge (53 facilities, avg 3.1★)
Medicare certified since
April 5, 1976
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.64 (state 3.99 · U.S. 3.86)
Registered nurses (RN)
1.12 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.58 (state 0.88 · U.S. 0.86)
Nurse aides
1.94 (state 2.33 · U.S. 2.32)
Weekend total
3.08 (state 3.50 · U.S. 3.42)
Nursing staff turnover
39.0 (state 44.1 · U.S. 45.8)%
RN turnover
50.0 (state 39.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
July 9, 2025
Health deficiencies (last cycle)
10.0 (state 10.1 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
24 health · 9 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-11 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-07-08
2026-06-11 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-08
2026-06-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-08
2026-06-11 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-08
2025-07-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2025-07-29
2025-07-09 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-07-09 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-21
2025-07-09 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-07-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-29
2025-07-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-21
2025-05-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-22
2024-08-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-08-20
2024-08-01 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-20
2024-08-01 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-20
2024-08-01 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-20
2024-08-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-20
2024-05-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-02-12
2023-06-14 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11
2023-06-14 Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
F0573 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11
2023-06-14 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11
2023-06-14 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11
2023-06-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11
2023-06-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11
2023-06-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years.

DateTypeAmount
2025-07-09Payment Denial9 days payment denial

Ownership & management

NameRoleSince
Ark Opco Group, LLC (organization)5%+ Direct Ownership Interest · 100%
B&Y Trust (organization)5%+ Indirect Ownership Interest
Cody Healthcare S Corp (organization)5%+ Indirect Ownership Interest
Craig Flashner 2007 Trust (organization)5%+ Indirect Ownership Interest
Norcross, Robert (individual)Contracted Managing Employee · NOT APPLICABLE
Flashner, Craig (individual)Corporate Director · NOT APPLICABLE
Perlstein, Yitzchok (individual)Corporate Director · NOT APPLICABLE
Flashner, Craig (individual)Operational/managerial Control · NOT APPLICABLE
Noble Healthcare Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Perlstein, Yitzchok (individual)Operational/managerial Control · NOT APPLICABLE
Prestige Administrative Services, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Rogers, Stacey (individual)Operational/managerial Control · NOT APPLICABLE
Kirk, Kristine (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Medilodge of Kalamazoo?

Medilodge of Kalamazoo has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.

How many beds does Medilodge of Kalamazoo have?

It has 39 certified beds and cares for about 37 residents per day.

Has Medilodge of Kalamazoo been fined?

Yes. CMS lists 1 penalty in the last three years.

Who owns Medilodge of Kalamazoo?

It is part of Medilodge and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Medilodge of Kalamazoo?

(269) 375-2020. The facility is located at 1701 S 11th Street, Kalamazoo, MI 49009.

Other nursing homes in Kalamazoo

Compare all nursing homes in Kalamazoo, MI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.