Burcham Hills Retirement Center
Nursing Home · East Lansing, MI
CMS certification number235236
Contact & location
2700 Burcham DriveEast Lansing, MI 48823
Ingham County
- Phone
- (517) 351-8377
- ZIP code
- 48823 – all care providers
Facility details
- Certified beds
- 133
- Residents per day
- 106.5 (80% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Burcham Hills Retirement Center II
- Chain
- Life Care Services (43 facilities, avg 4.1★)
- Medicare certified since
- November 1, 1978
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.49 (state 3.99 · U.S. 3.86)
- Registered nurses (RN)
- 0.85 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 1.28 (state 0.88 · U.S. 0.86)
- Nurse aides
- 2.36 (state 2.33 · U.S. 2.32)
- Weekend total
- 4.09 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 65.9 (state 44.1 · U.S. 45.8)%
- RN turnover
- 33.3 (state 39.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 15, 2025
- Health deficiencies (last cycle)
- 16.0 (state 10.1 · U.S. 9.3)
- From complaints
- 10
- Citations on record (3 years)
- 51 health · 15 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-27 |
| 2026-03-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-07 |
| 2026-03-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-07 |
| 2025-12-03 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-08 |
| 2025-05-15 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-05-15 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-18 |
| 2025-03-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-15 |
| 2025-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2024-10-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-03 |
| 2024-08-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-09-04 |
| 2024-08-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-04 |
| 2024-08-08 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-04 |
| 2024-08-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-04 |
| 2024-05-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-06-25 |
| 2024-05-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-07-18 |
| 2024-05-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-20 |
| 2024-05-24 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-05-24 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-25 |
| 2024-01-25 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-28 |
| 2024-01-25 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-28 |
| 2024-01-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-28 |
| 2023-10-24 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-09-01 |
| 2023-10-24 | Provide care by qualified persons according to each resident's written plan of care. F0659 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-10-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-03-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-03-30 |
| 2023-03-08 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
G Actual harm |
Corrected 2023-03-30 |
| 2023-03-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
| 2023-03-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
| 2023-03-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
| 2023-03-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
| 2023-03-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
| 2023-03-08 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
| 2023-03-08 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $37,557 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-08-08 | Fine | $37,557 |
| 2024-05-24 | Payment Denial | 25 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Brummette, Angela (individual) | Administrator · NOT APPLICABLE | |
| Ensberg, Mark (individual) | Administrator · NOT APPLICABLE | |
| Life Care Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Breen, Scott (individual) | Corporate Director · NOT APPLICABLE | |
| Carter, Reginald (individual) | Corporate Director · NOT APPLICABLE | |
| Cash, Stella (individual) | Corporate Director · NOT APPLICABLE | |
| Hillary, Charles (individual) | Corporate Director · NOT APPLICABLE | |
| Hobson, Daphne (individual) | Corporate Director · NOT APPLICABLE | |
| Munshaw, Patricia (individual) | Corporate Director · NOT APPLICABLE | |
| Owen, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Reichle, Paula (individual) | Corporate Director · NOT APPLICABLE | |
| Ronk, Cheryl (individual) | Corporate Director · NOT APPLICABLE | |
| Savage, James (individual) | Corporate Director · NOT APPLICABLE | |
| Tobin, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Yontz, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Bird, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Breen, Scott (individual) | Corporate Officer · NOT APPLICABLE | |
| Savage, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Uhlemann, Bridgette (individual) | Corporate Officer · NOT APPLICABLE | |
| Victor, Jason (individual) | Corporate Officer · NOT APPLICABLE | |
| Yontz, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Brummette, Angela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cummins, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ensberg, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Life Care Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Burcham Hills Retirement Center?
Burcham Hills Retirement Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Michigan.
How many beds does Burcham Hills Retirement Center have?
It has 133 certified beds and cares for about 107 residents per day.
Has Burcham Hills Retirement Center been fined?
Yes. CMS lists 2 penalties totaling $37,557 in the last three years.
Who owns Burcham Hills Retirement Center?
It is part of Life Care Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Burcham Hills Retirement Center?
(517) 351-8377. The facility is located at 2700 Burcham Drive, East Lansing, MI 48823.
Other nursing homes in East Lansing
-
The Willows At East Lansing
Nursing Home · East Lansing, MI · 65 beds
★★★★★ -
Medilodge of Campus Area
Nursing Home · East Lansing, MI · 102 beds
★★★ -
Medilodge of East Lansing
Nursing Home · East Lansing, MI · 99 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.