Mont Marie Rehabilitation & Healthcare Center

Nursing Home · Holyoke, MA

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number225556

Contact & location

36 Lower Westfield Road
Holyoke, MA 01040
Hampden County
Phone
(413) 427-0067
ZIP code
01040 – all care providers

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Facility details

Certified beds
84
Residents per day
79.5 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
Mont Marie Operator LLC
Chain
Marquis Health Services (87 facilities, avg 3.0★)
Medicare certified since
September 22, 1992
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.23 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.93 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.95 · U.S. 0.86)
Nurse aides
2.25 (state 2.26 · U.S. 2.32)
Weekend total
3.71 (state 3.48 · U.S. 3.42)
Nursing staff turnover
47.6 (state 38.2 · U.S. 45.8)%
RN turnover
35.3 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 4, 2025
Health deficiencies (last cycle)
8.0 (state 7.2 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
20 health · 6 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-20 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-11
2025-12-02 Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
F0573 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-26
2025-12-02 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-26
2025-04-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-09
2025-04-15 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-04
2025-04-04 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies		 G
Actual harm		 Corrected 2025-04-30
2025-04-04 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-30
2025-04-04 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-30
2025-04-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-30
2025-04-04 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-04-30
2024-03-26 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-19
2024-03-26 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-19
2024-03-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-19
2024-03-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-19
2022-09-06 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-10-06
2022-09-06 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-06
2022-09-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-06
2022-09-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-06
2022-09-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-06
2022-09-06 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,278 in fines.

DateTypeAmount
2025-04-04Fine$8,278

Ownership & management

NameRoleSince
Rivard, Lisa (individual)Corporate Director · NOT APPLICABLE
Posen, Mindee (individual)Corporate Officer · NOT APPLICABLE
Rivard, Lisa (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Mont Marie Rehabilitation & Healthcare Center?

Mont Marie Rehabilitation & Healthcare Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Mont Marie Rehabilitation & Healthcare Center have?

It has 84 certified beds and cares for about 80 residents per day.

Has Mont Marie Rehabilitation & Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $8,278 in the last three years.

Who owns Mont Marie Rehabilitation & Healthcare Center?

It is part of Marquis Health Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Mont Marie Rehabilitation & Healthcare Center?

(413) 427-0067. The facility is located at 36 Lower Westfield Road, Holyoke, MA 01040.

Other nursing homes in Holyoke

Compare all nursing homes in Holyoke, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.