Brookside Rehabilitation and Healthcare Center
Nursing Home · Webster, MA
CMS certification number225483
Contact & location
11 Pontiac AvenueWebster, MA 01570
Worcester County
- Phone
- (508) 943-3889
- ZIP code
- 01570 – all care providers
Facility details
- Certified beds
- 81
- Residents per day
- 67.9 (84% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Crystal Rehab & Nursing LLC
- Chain
- Ephram Lahasky (22 facilities, avg 1.8★)
- Medicare certified since
- July 1, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.88 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.61 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 0.85 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.42 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.60 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 41.8 (state 38.2 · U.S. 45.8)%
- RN turnover
- 54.5 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 30, 2025
- Health deficiencies (last cycle)
- 12.0 (state 7.2 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 30 health · 11 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2025-07-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-07-30 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-02 |
| 2024-05-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-02 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-06-07 |
| 2022-11-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-12-16 |
| 2022-11-01 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
| 2022-11-01 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
| 2022-11-01 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
| 2022-11-01 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
| 2022-11-01 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
| 2022-11-01 | Report COVID19 data to residents and families. F0885 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
| 2022-11-01 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Biderman, Michael (individual) | 5%+ Direct Ownership Interest · 42% | |
| Biderman, Yehuda (individual) | 5%+ Direct Ownership Interest · 10% | |
| BNB Health Care Funds LLC (organization) | 5%+ Direct Ownership Interest · 7% | |
| Martin, Bradley (individual) | 5%+ Direct Ownership Interest · 5% | |
| Biderman, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lahasky, Ephram (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Presutti, Mark (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Brookside Rehabilitation and Healthcare Center?
Brookside Rehabilitation and Healthcare Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Brookside Rehabilitation and Healthcare Center have?
It has 81 certified beds and cares for about 68 residents per day.
Has Brookside Rehabilitation and Healthcare Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Brookside Rehabilitation and Healthcare Center?
It is part of Ephram Lahasky and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Brookside Rehabilitation and Healthcare Center?
(508) 943-3889. The facility is located at 11 Pontiac Avenue, Webster, MA 01570.
Other nursing homes in Webster
-
Webster Manor Rehabilitation & Health Care Center
Nursing Home · Webster, MA · 135 beds
★★ -
Lanessa Extended Care
Nursing Home · Webster, MA · 96 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.