Countryside Health Care of Milford

Nursing Home · Milford, MA

CMS overall rating 4/5 Government - City

CMS certification number225463

Contact & location

Countryside Drive
Milford, MA 01757
Worcester County
Phone
(508) 473-0435
ZIP code
01757 – all care providers

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Facility details

Certified beds
109
Residents per day
99.4 (91% occupied)
Ownership
Government - City
Legal name
Geriatric Authority of Milford
Medicare certified since
July 1, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 4/5
State avg 3.1
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.40 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.51 (state 0.65 · U.S. 0.69)
Licensed practical nurses
1.38 (state 0.95 · U.S. 0.86)
Nurse aides
2.51 (state 2.26 · U.S. 2.32)
Weekend total
4.19 (state 3.48 · U.S. 3.42)
Nursing staff turnover
31.4 (state 38.2 · U.S. 45.8)%
RN turnover
23.1 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 2, 2026
Health deficiencies (last cycle)
2.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
13 health · 12 fire safety
DateCitationSeverityStatus
2026-02-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-16
2026-02-02 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-03-16
2024-11-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-20 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-20 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-20 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-12-27
2024-11-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2024-12-27
2023-09-07 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-09-07 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-09-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-09-07 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Geriatric Authority of Milford (organization)5%+ Direct Ownership Interest · 100%
Geriatric Authority of Milford (organization)Operational/managerial Control · NOT APPLICABLE
Earl, Cathyann (individual)W-2 Managing Employee · NOT APPLICABLE
Isabella, Michael (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Countryside Health Care of Milford?

Countryside Health Care of Milford has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Countryside Health Care of Milford have?

It has 109 certified beds and cares for about 99 residents per day.

Has Countryside Health Care of Milford been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Countryside Health Care of Milford?

(508) 473-0435. The facility is located at Countryside Drive, Milford, MA 01757.

Other nursing homes in Milford

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.