Blaire House of Milford

Nursing Home · Milford, MA

CMS overall rating 1/5 For profit - Corporation

CMS certification number225260

Contact & location

20 Claflin Street
Milford, MA 01757
Worcester County

Phone: (508) 473-1272
ZIP code: 01757 – all care providers

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Facility details

Certified beds: 73
Residents per day: 68.0 (93% occupied)
Ownership: For profit - Corporation
Legal name: Claflin Hill Corporation
Chain: Elder Services (6 facilities, avg 2.2★)
Medicare certified since: July 18, 1979
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 1/5

State avg 3.0

Health inspections★★★★★ 2/5

State avg 3.0

Staffing★★★★★ 4/5

State avg 3.1

Quality measures★★★★★ 1/5

State avg 3.3

Long-stay quality★★★★★ 1/5

Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 4.09 (state 3.86 · U.S. 3.86)
Registered nurses (RN): 0.48 (state 0.65 · U.S. 0.69)
Licensed practical nurses: 0.87 (state 0.95 · U.S. 0.86)
Nurse aides: 2.74 (state 2.26 · U.S. 2.32)
Weekend total: 3.75 (state 3.48 · U.S. 3.42)
Nursing staff turnover: 39.0 (state 38.2 · U.S. 45.8)%
RN turnover: 44.4 (state 42.6 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: May 28, 2025
Health deficiencies (last cycle): 9.0 (state 7.2 · U.S. 9.3)
From complaints: 2
Infection control citations: 3
Citations on record (3 years): 55 health · 5 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-04-07	Give the resident's representative the ability to exercise the resident's rights. F0551 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-04-27
2026-04-07	Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-04-27
2025-05-28	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2025-05-28	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2025-05-28	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2025-05-28	Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2025-05-28	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2025-05-28	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2025-05-28	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-07-18
2024-05-02	Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847 · Administration Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-06-07
2024-05-02	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies	B No actual harm, potential for minimal harm	Corrected 2024-06-07
2024-05-02	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	B No actual harm, potential for minimal harm	Corrected 2024-06-07
2024-03-14	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection	G Actual harm	Corrected 2024-04-19
2024-03-14	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-04-19
2024-03-14	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-04-19
2024-01-23	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-03-01
2023-11-28	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-29
2023-11-28	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-29
2023-10-11	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-10-11	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-10-11	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-02
2023-08-02	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-09-15
2022-12-14	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2023-01-20
2022-12-14	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2023-03-16
2022-12-14	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Report COVID19 data to residents and families. F0885 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Give the resident's representative the ability to exercise the resident's rights. F0551 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-16
2022-12-14	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-16
2022-12-14	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-16
2022-12-14	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-01-20
2022-12-14	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-01-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $38,610 in fines.

Date	Type	Amount
2024-03-14	Fine	$38,610

Ownership & management

Name	Role	Since
Romano, James (individual)	Corporate Director · NOT APPLICABLE
Romano, Frank (individual)	Corporate Officer · NOT APPLICABLE
Romano, Frank (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Blaire House of Milford?

Blaire House of Milford has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Blaire House of Milford have?

It has 73 certified beds and cares for about 68 residents per day.

Has Blaire House of Milford been fined?

Yes. CMS lists 1 penalty totaling $38,610 in the last three years.

Who owns Blaire House of Milford?

It is part of Elder Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Blaire House of Milford?

(508) 473-1272. The facility is located at 20 Claflin Street, Milford, MA 01757.

Other nursing homes in Milford

Countryside Health Care of Milford Nursing Home · Milford, MA · 109 beds ★★★★
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.