Catholic Memorial Home

CMS star ratings

Overall★★★★★ 2/5

State avg 3.0

Health inspections★★★★★ 2/5

State avg 3.0

Staffing★★★★★ 4/5

State avg 3.1

Quality measures★★★★★ 2/5

State avg 3.3

Long-stay quality★★★★★ 3/5

Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 4.28 (state 3.86 · U.S. 3.86)
Registered nurses (RN): 0.59 (state 0.65 · U.S. 0.69)
Licensed practical nurses: 1.00 (state 0.95 · U.S. 0.86)
Nurse aides: 2.69 (state 2.26 · U.S. 2.32)
Weekend total: 4.05 (state 3.48 · U.S. 3.42)
Nursing staff turnover: 29.6 (state 38.2 · U.S. 45.8)%
RN turnover: 47.1 (state 42.6 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: April 17, 2025
Health deficiencies (last cycle): 10.0 (state 7.2 · U.S. 9.3)
From complaints: 2
Citations on record (3 years): 42 health · 6 fire safety · includes actual harm

Date	Citation	Severity	Status
2025-10-14	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	G Actual harm	Corrected 2025-11-14
2025-10-14	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-11-14
2025-04-17	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2025-04-17	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-19
2024-03-26	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	H Actual harm	Corrected 2024-04-12
2024-03-26	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	H Actual harm	Corrected 2024-04-12
2024-03-26	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	H Actual harm	Corrected 2024-04-12
2024-03-26	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-04-12
2024-03-26	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-04-12
2024-03-26	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-04-12
2024-03-26	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-04-12
2024-03-26	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-04-12
2022-06-29	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Keep all essential equipment working safely. F0908 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. F0620 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19
2022-06-29	Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-08-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $94,419 in fines.

Date	Type	Amount
2025-10-14	Fine	$10,358
2024-03-26	Fine	$84,061

Ownership & management

Name	Role	Since
Joncas, Christopher (individual)	Contracted Managing Employee · NOT APPLICABLE
Da Cunha, Edgar (individual)	Corporate Officer · NOT APPLICABLE
Mitchell, Laura (individual)	Operational/managerial Control · NOT APPLICABLE
Roque, Joanne (individual)	Operational/managerial Control · NOT APPLICABLE
Cadime, Lisa (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Catholic Memorial Home?

Catholic Memorial Home has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Catholic Memorial Home have?

It has 300 certified beds and cares for about 209 residents per day.

Has Catholic Memorial Home been fined?

Yes. CMS lists 2 penalties totaling $94,419 in the last three years.

Who owns Catholic Memorial Home?

It is part of Diocesan Health Facilities and is classified as non profit - church related. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Catholic Memorial Home?

(508) 679-0011. The facility is located at 2446 Highland Avenue, Fall River, MA 02720.

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Contact & location

Facility details