Aspen Hill Rehabiliation & Healthcare Center
Nursing Home · Haverhill, MA
CMS certification number225404
Contact & location
190 North AvenueHaverhill, MA 01830
Essex County
- Phone
- (978) 372-7700
- ZIP code
- 01830 – all care providers
Facility details
- Certified beds
- 146
- Residents per day
- 117.7 (81% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Aspen Hill Operator LLC
- Chain
- Marquis Health Services (87 facilities, avg 3.0★)
- Medicare certified since
- July 1, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.64 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.56 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.00 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.08 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.07 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 46.0 (state 38.2 · U.S. 45.8)%
- RN turnover
- 31.6 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 8, 2026
- Health deficiencies (last cycle)
- 5.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 51 health · 16 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-08 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-05 |
| 2026-01-08 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-05 |
| 2026-01-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-05 |
| 2026-01-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-05 |
| 2026-01-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-05 |
| 2025-03-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-03-31 |
| 2025-03-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-03-31 |
| 2025-01-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2025-02-17 |
| 2025-01-16 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2025-02-17 |
| 2025-01-16 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. F0840 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-27 |
| 2025-01-16 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-17 |
| 2025-01-16 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-02-17 |
| 2024-01-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
H Actual harm |
Corrected 2024-03-05 |
| 2024-01-25 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
| 2024-01-25 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $134,274 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-03-11 | Fine | $10,868 |
| 2025-01-16 | Fine | $17,345 |
| 2024-01-25 | Fine | $106,061 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cibc Bank USA (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Cibc Bank USA (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Crowley, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Marquis Limited LLC (organization) | Administrator · NOT APPLICABLE | |
| NFR 2020 Irrv TR (organization) | Administrator · NOT APPLICABLE | |
| Posen, Mindee (individual) | Administrator · NOT APPLICABLE | |
| Quinto Nexgen LLC (organization) | Administrator · NOT APPLICABLE | |
| Reliant Pro Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Roman, Monica (individual) | Administrator · NOT APPLICABLE | |
| Rsbrmk Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| SK Nexgen TR (organization) | Administrator · NOT APPLICABLE | |
| Someswarananthan, Janarthanan (individual) | Administrator · NOT APPLICABLE | |
| Tryko Nexgen Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Uak 2020 Irrv TR (organization) | Administrator · NOT APPLICABLE | |
| Ukr Nexgen LLC (organization) | Administrator · NOT APPLICABLE | |
| Yk Nexgen TR (organization) | Administrator · NOT APPLICABLE | |
| Yr Nexgen TR (organization) | Administrator · NOT APPLICABLE | |
| Roman, Monica (individual) | Corporate Director · NOT APPLICABLE | |
| Posen, Mindee (individual) | Corporate Officer · NOT APPLICABLE | |
| Skilled Venture LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Flagler, Osher (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Kahanow, Aviva (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Levovitz, Tzvi (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Rokeach, Fraide (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Rokowsky, Yitzchok (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Crowley, Jeffrey (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Roman, Monica (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Marquis Limited LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Reliant Pro Rehab LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Roman, Monica (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Someswarananthan, Janarthanan (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Aspen Hill Rehabiliation & Healthcare Center?
Aspen Hill Rehabiliation & Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Aspen Hill Rehabiliation & Healthcare Center have?
It has 146 certified beds and cares for about 118 residents per day.
Has Aspen Hill Rehabiliation & Healthcare Center been fined?
Yes. CMS lists 3 penalties totaling $134,274 in the last three years.
Who owns Aspen Hill Rehabiliation & Healthcare Center?
It is part of Marquis Health Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Aspen Hill Rehabiliation & Healthcare Center?
(978) 372-7700. The facility is located at 190 North Avenue, Haverhill, MA 01830.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.