Poet's Seat Healthcare Center

CMS star ratings

Overall★★★★★ 3/5

State avg 3.0

Health inspections★★★★★ 3/5

State avg 3.0

Staffing★★★★★ 1/5

State avg 3.1

Quality measures★★★★★ 5/5

State avg 3.3

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.00 (state 3.86 · U.S. 3.86)
Registered nurses (RN): 0.47 (state 0.65 · U.S. 0.69)
Licensed practical nurses: 0.80 (state 0.95 · U.S. 0.86)
Nurse aides: 1.73 (state 2.26 · U.S. 2.32)
Weekend total: 2.82 (state 3.48 · U.S. 3.42)
Nursing staff turnover: 54.7 (state 38.2 · U.S. 45.8)%
RN turnover: 69.2 (state 42.6 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: May 28, 2025
Health deficiencies (last cycle): 6.0 (state 7.2 · U.S. 9.3)
From complaints: 0
Infection control citations: 2
Citations on record (3 years): 43 health · 9 fire safety · includes actual harm

Date	Citation	Severity	Status
2025-05-28	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	G Actual harm	Corrected 2025-05-28
2025-05-28	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2025-05-28
2025-05-28	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-28
2025-05-28	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-28
2025-05-28	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-05-28
2025-05-28	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	B No actual harm, potential for minimal harm	Corrected 2025-05-28
2024-10-03	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-28
2024-10-03	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-28
2024-03-11	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2024-04-04
2024-03-11	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-04-05
2024-03-11	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-04-10
2024-03-11	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-04-08
2024-03-11	Have policies on smoking. F0926 · Environmental Deficiencies	C No actual harm, potential for minimal harm	Corrected 2024-04-08
2023-08-28	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-31
2023-08-28	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-31
2022-11-02	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2022-11-17
2022-11-02	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-09
2022-11-02	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-11-18
2022-11-02	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-09
2022-11-02	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-12-03
2022-11-02	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-11-18
2022-11-02	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-11-18
2022-11-02	Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-11-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $5,541 in fines.

Date	Type	Amount
2025-05-28	Fine	$5,541

Ownership & management

Name	Role	Since
Thompson, Edin (individual)	Administrator · NOT APPLICABLE
Viadero, Joseph (individual)	Administrator · NOT APPLICABLE
Thompson, Edin (individual)	Managing Control - Governing Body · NOT APPLICABLE
Horowitz, Akiva (individual)	Operational/managerial Control · NOT APPLICABLE
Lahasky, Ephram (individual)	Operational/managerial Control · NOT APPLICABLE
Thompson, Edin (individual)	Operational/managerial Control · NOT APPLICABLE
Viadero, Joseph (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Poet's Seat Healthcare Center?

Poet's Seat Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Poet's Seat Healthcare Center have?

It has 63 certified beds and cares for about 57 residents per day.

Has Poet's Seat Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $5,541 in the last three years.

Who owns Poet's Seat Healthcare Center?

It is part of Ephram Lahasky and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Poet's Seat Healthcare Center?

(413) 774-6318. The facility is located at 359 High Street, Greenfield, MA 01301.

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Contact & location

Facility details