Hampden Post Acute
Nursing Home · Wilbraham, MA
CMS certification number225295
Contact & location
9 Maple StreetWilbraham, MA 01095
Hampden County
- Phone
- (413) 596-2411
- ZIP code
- 01095 – all care providers
Facility details
- Certified beds
- 135
- Residents per day
- 122.6 (91% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Hampden Operator LLC
- Chain
- Marquis Health Services (87 facilities, avg 3.0★)
- Medicare certified since
- April 29, 1987
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.63 (state 3.86 · U.S. 3.86)
- Registered nurses (RN)
- 0.33 (state 0.65 · U.S. 0.69)
- Licensed practical nurses
- 1.14 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.17 (state 2.26 · U.S. 2.32)
- Weekend total
- 3.27 (state 3.48 · U.S. 3.42)
- Nursing staff turnover
- 63.9 (state 38.2 · U.S. 45.8)%
- RN turnover
- 87.5 (state 42.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 23, 2026
- Health deficiencies (last cycle)
- 5.0 (state 7.2 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 23 health · 12 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-25 |
| 2026-01-23 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-23 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-27 |
| 2026-01-23 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-19 |
| 2026-01-23 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2026-02-27 |
| 2024-09-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-09-16 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-09-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-09-16 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-09-16 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2024-09-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-22 |
| 2023-06-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-07-20 |
| 2023-06-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Hampden Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Popular Bank (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Crowley, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Hampden Property LLC (organization) | Administrator · NOT APPLICABLE | |
| Jagadeesan, Udaya (individual) | Administrator · NOT APPLICABLE | |
| Marquis Limited LLC (organization) | Administrator · NOT APPLICABLE | |
| NFR 2020 Irrv TR (organization) | Administrator · NOT APPLICABLE | |
| Nutraco LLC (organization) | Administrator · NOT APPLICABLE | |
| Popular Bank (organization) | Administrator · NOT APPLICABLE | |
| Posen, Mindee (individual) | Administrator · NOT APPLICABLE | |
| Quinto Nexgen LLC (organization) | Administrator · NOT APPLICABLE | |
| Reliant Pro Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Rsbrmk Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| SK Nexgen TR (organization) | Administrator · NOT APPLICABLE | |
| Skilled Venture LLC (organization) | Administrator · NOT APPLICABLE | |
| Tryko Nexgen Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Uak 2020 Irrv TR (organization) | Administrator · NOT APPLICABLE | |
| Ukr Nexgen LLC (organization) | Administrator · NOT APPLICABLE | |
| Viroja, Yogesh (individual) | Administrator · NOT APPLICABLE | |
| Yk Nexgen TR (organization) | Administrator · NOT APPLICABLE | |
| Yr Nexgen TR (organization) | Administrator · NOT APPLICABLE | |
| Posen, Mindee (individual) | Corporate Officer · NOT APPLICABLE | |
| Kahanow, Aviva (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Rokeach, Fraide (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Flagler, Osher (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Levovitz, Tzvi (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Rokowsky, Yitzchok (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Crowley, Jeffrey (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Viroja, Yogesh (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Crowley, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jagadeesan, Udaya (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Marquis Limited LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Nutraco LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Reliant Pro Rehab LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hampden Post Acute?
Hampden Post Acute has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.
How many beds does Hampden Post Acute have?
It has 135 certified beds and cares for about 123 residents per day.
Has Hampden Post Acute been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Hampden Post Acute?
It is part of Marquis Health Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Hampden Post Acute?
(413) 596-2411. The facility is located at 9 Maple Street, Wilbraham, MA 01095.
Other nursing homes in Wilbraham
-
Life Care Center of Wilbraham
Nursing Home · Wilbraham, MA · 123 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.