Pickersgill Retirement Community

Nursing Home · Towson, MD

CMS overall rating 4/5 Non profit - Corporation

CMS certification number215259

Contact & location

615 Chestnut Avenue
Towson, MD 21204
Baltimore County
Phone
(410) 825-7423
ZIP code
21204 – all care providers

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Facility details

Certified beds
43
Residents per day
31.4 (73% occupied)
Ownership
Non profit - Corporation
Legal name
Pickersgill, INC.
Medicare certified since
February 1, 1994
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.2
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.43 (state 3.87 · U.S. 3.86)
Registered nurses (RN)
1.24 (state 0.84 · U.S. 0.69)
Licensed practical nurses
2.18 (state 0.91 · U.S. 0.86)
Nurse aides
2.01 (state 2.12 · U.S. 2.32)
Weekend total
3.85 (state 3.47 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
April 10, 2026
Health deficiencies (last cycle)
4.0 (state 17.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
20 health · 5 fire safety
DateCitationSeverityStatus
2026-04-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-10 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-10 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2026-04-10 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-19
2025-01-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2025-01-31 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-14
2020-02-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-16
2020-02-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-16
2020-02-28 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-16
2020-02-28 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Allen, Maria (individual)Administrator · NOT APPLICABLE
Zibell, Jeffrey (individual)Administrator · NOT APPLICABLE
Allen, Maria (individual)Corporate Director · NOT APPLICABLE
Eisneberg, Barry (individual)Corporate Director · NOT APPLICABLE
Flower, Nancy (individual)Corporate Director · NOT APPLICABLE
Gerberg, Kenneth (individual)Corporate Director · NOT APPLICABLE
Karpovich, Jill (individual)Corporate Director · NOT APPLICABLE
Knight, Nicole (individual)Corporate Director · NOT APPLICABLE
Long, Carol (individual)Corporate Director · NOT APPLICABLE
Smith, Emily (individual)Corporate Director · NOT APPLICABLE
Auwaerter, Karen (individual)Corporate Officer · NOT APPLICABLE
Brooke, Ann (individual)Corporate Officer · NOT APPLICABLE
Carroll, Marsha (individual)Corporate Officer · NOT APPLICABLE
Finnegan, Fran (individual)Corporate Officer · NOT APPLICABLE
Forster, Kristen (individual)Corporate Officer · NOT APPLICABLE
Hughes, Winnie (individual)Corporate Officer · NOT APPLICABLE
Ortwein, Sandra (individual)Corporate Officer · NOT APPLICABLE
Tully, Faye (individual)Corporate Officer · NOT APPLICABLE
Eisneberg, Barry (individual)Operational/managerial Control · NOT APPLICABLE
Knight, Nicole (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pickersgill Retirement Community?

Pickersgill Retirement Community has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Pickersgill Retirement Community have?

It has 43 certified beds and cares for about 31 residents per day.

Has Pickersgill Retirement Community been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Pickersgill Retirement Community?

(410) 825-7423. The facility is located at 615 Chestnut Avenue, Towson, MD 21204.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.