Maine Veterans Home - Augusta
Nursing Home · Augusta, ME
CMS certification number205126
Contact & location
35 Heroes WayAugusta, ME 04330
Kennebec County
- Phone
- (207) 622-2454
- ZIP code
- 04330 – all care providers
Facility details
- Certified beds
- 108
- Residents per day
- 104.0 (96% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Maine Veterans' Home
- Chain
- Maine Veterans' Home (5 facilities, avg 4.4★)
- Medicare certified since
- January 1, 1993
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 6.62 (state 4.34 · U.S. 3.86)
- Registered nurses (RN)
- 1.76 (state 1.05 · U.S. 0.69)
- Licensed practical nurses
- 0.29 (state 0.45 · U.S. 0.86)
- Nurse aides
- 4.57 (state 2.83 · U.S. 2.32)
- Weekend total
- 5.95 (state 3.92 · U.S. 3.42)
- Nursing staff turnover
- 32.5 (state 46.7 · U.S. 45.8)%
- RN turnover
- 20.5 (state 40.2 · U.S. 42.9)%
Inspections
- Last standard inspection
- November 18, 2025
- Health deficiencies (last cycle)
- 6.0 (state 11.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 12 health · 15 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-11-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-11-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-11-18 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-11-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-11-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2024-10-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-10-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-10-23 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-10-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2023-01-26 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-03 |
| 2023-01-26 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-03-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Anderson, Jacob (individual) | Administrator · NOT APPLICABLE | |
| Heersink, Deirdre (individual) | Administrator · NOT APPLICABLE | |
| Armstrong, Angela (individual) | Corporate Director · NOT APPLICABLE | |
| Brawn, Christine (individual) | Corporate Director · NOT APPLICABLE | |
| Burr, Heather (individual) | Corporate Director · NOT APPLICABLE | |
| Collins, Samuel (individual) | Corporate Director · NOT APPLICABLE | |
| Gardner, Christopher (individual) | Corporate Director · NOT APPLICABLE | |
| Genest, Emil (individual) | Corporate Director · NOT APPLICABLE | |
| Jackson, Diane (individual) | Corporate Director · NOT APPLICABLE | |
| Lagace, Donald (individual) | Corporate Director · NOT APPLICABLE | |
| Miller, Bridget (individual) | Corporate Director · NOT APPLICABLE | |
| Pooler, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Richmond, David (individual) | Corporate Director · NOT APPLICABLE | |
| Sanpedro, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Schwetz, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Brooks, Kevin (individual) | Corporate Officer · NOT APPLICABLE | |
| Gagnon, Rebecca (individual) | Corporate Officer · NOT APPLICABLE | |
| Klawitter, Brad (individual) | Corporate Officer · NOT APPLICABLE | |
| Anderson, Jacob (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Heersink, Deirdre (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Maine Veterans' Home (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Meader, Melanie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Welch, Katherine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Armstrong, Angela (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Brawn, Christine (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Burr, Heather (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Collins, Samuel (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Gardner, Christopher (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Genest, Emil (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Jackson, Diane (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Lagace, Donald (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Miller, Bridget (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Pooler, Michael (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Richmond, David (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Sanpedro, Steven (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Schwetz, Julie (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Maine Veterans Home - Augusta?
Maine Veterans Home - Augusta has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.
How many beds does Maine Veterans Home - Augusta have?
It has 108 certified beds and cares for about 104 residents per day.
Has Maine Veterans Home - Augusta been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Maine Veterans Home - Augusta?
It is part of Maine Veterans' Home and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Maine Veterans Home - Augusta?
(207) 622-2454. The facility is located at 35 Heroes Way, Augusta, ME 04330.
Other nursing homes in Augusta
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Mainegeneral Rehab & Long Term Care - Glenridge
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Mainegeneral Rehab & Long Term Care - Gray Birch
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Augusta Center for Health & Rehabilitation, LLC
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.