Mainegeneral Rehab & Long Term Care - Gray Birch

Nursing Home · Augusta, ME

CMS overall rating 4/5 Non profit - Corporation

CMS certification number205054

Contact & location

37 Gray Birch Drive
Augusta, ME 04330
Kennebec County
Phone
(207) 621-7100
ZIP code
04330 – all care providers

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Facility details

Certified beds
77
Residents per day
67.4 (88% occupied)
Ownership
Non profit - Corporation
Legal name
Mainegeneral Health Rehabilitation & Long Term Care
Medicare certified since
August 25, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 4.1
Quality measures★★★★★ 1/5
State avg 2.8
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.73 (state 4.34 · U.S. 3.86)
Registered nurses (RN)
1.38 (state 1.05 · U.S. 0.69)
Licensed practical nurses
0.53 (state 0.45 · U.S. 0.86)
Nurse aides
2.82 (state 2.83 · U.S. 2.32)
Weekend total
4.18 (state 3.92 · U.S. 3.42)
Nursing staff turnover
48.0 (state 46.7 · U.S. 45.8)%
RN turnover
36.0 (state 40.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 14, 2026
Health deficiencies (last cycle)
8.0 (state 11.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
28 health · 7 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-30 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-08-05
2026-01-14 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-14 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-14 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-06
2026-01-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2026-03-06
2024-08-07 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-07 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-09-13
2024-05-22 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-05-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2023-05-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-07-08
2023-05-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-08
2023-05-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-08
2023-05-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-08
2023-05-24 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-08
2023-05-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-08
2023-05-24 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Mainegeneral Health (organization)5%+ Direct Ownership Interest · 100%
Heersink, Deirdre (individual)Administrator · NOT APPLICABLE
Martin, Melissa (individual)Administrator · NOT APPLICABLE
Alexander, Marci (individual)Corporate Director · NOT APPLICABLE
Brann, Terrence (individual)Corporate Director · NOT APPLICABLE
Bullock, Scott (individual)Corporate Director · NOT APPLICABLE
Diefenderfer, John (individual)Corporate Director · NOT APPLICABLE
Heersink, Deirdre (individual)Corporate Director · NOT APPLICABLE
Howell, Nathan (individual)Corporate Director · NOT APPLICABLE
Labbe Trufant, Nicole (individual)Corporate Director · NOT APPLICABLE
Peachey, Gary (individual)Corporate Director · NOT APPLICABLE
Pelletier, Michele (individual)Corporate Director · NOT APPLICABLE
Pizzo, Gregory (individual)Corporate Director · NOT APPLICABLE
Purington, Joseph (individual)Corporate Director · NOT APPLICABLE
Rico, Amy (individual)Corporate Director · NOT APPLICABLE
Riley, Dorcas (individual)Corporate Director · NOT APPLICABLE
Scott, Duane (individual)Corporate Director · NOT APPLICABLE
Small, Scott (individual)Corporate Director · NOT APPLICABLE
Tardiff, Matthew (individual)Corporate Director · NOT APPLICABLE
Yeager, Courtney (individual)Corporate Director · NOT APPLICABLE
Brann, Terrence (individual)Corporate Officer · NOT APPLICABLE
Howell, Nathan (individual)Corporate Officer · NOT APPLICABLE
Riggs, Jennifer (individual)Corporate Officer · NOT APPLICABLE
Alexander, Marci (individual)Operational/managerial Control · NOT APPLICABLE
Brann, Terrence (individual)Operational/managerial Control · NOT APPLICABLE
Heersink, Deirdre (individual)Operational/managerial Control · NOT APPLICABLE
Howell, Nathan (individual)Operational/managerial Control · NOT APPLICABLE
Martin, Melissa (individual)Operational/managerial Control · NOT APPLICABLE
Pizzo, Gregory (individual)Operational/managerial Control · NOT APPLICABLE
Rodrigue, Tarsha (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mainegeneral Rehab & Long Term Care - Gray Birch?

Mainegeneral Rehab & Long Term Care - Gray Birch has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.

How many beds does Mainegeneral Rehab & Long Term Care - Gray Birch have?

It has 77 certified beds and cares for about 67 residents per day.

Has Mainegeneral Rehab & Long Term Care - Gray Birch been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Mainegeneral Rehab & Long Term Care - Gray Birch?

(207) 621-7100. The facility is located at 37 Gray Birch Drive, Augusta, ME 04330.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.