Mainegeneral Rehab & Long Term Care - Gray Birch
Nursing Home · Augusta, ME
Contact & location
37 Gray Birch DriveAugusta, ME 04330
Kennebec County
- Phone
- (207) 621-7100
- ZIP code
- 04330 – all care providers
Facility details
- Certified beds
- 77
- Residents per day
- 67.4 (88% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Mainegeneral Health Rehabilitation & Long Term Care
- Medicare certified since
- August 25, 1983
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.73 (state 4.34 · U.S. 3.86)
- Registered nurses (RN)
- 1.38 (state 1.05 · U.S. 0.69)
- Licensed practical nurses
- 0.53 (state 0.45 · U.S. 0.86)
- Nurse aides
- 2.82 (state 2.83 · U.S. 2.32)
- Weekend total
- 4.18 (state 3.92 · U.S. 3.42)
- Nursing staff turnover
- 48.0 (state 46.7 · U.S. 45.8)%
- RN turnover
- 36.0 (state 40.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 14, 2026
- Health deficiencies (last cycle)
- 8.0 (state 11.0 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 28 health · 7 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-30 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-08-05 |
| 2026-01-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-14 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-14 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-06 |
| 2026-01-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2026-03-06 |
| 2024-08-07 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-07 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-09-13 |
| 2024-05-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2024-05-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-01 |
| 2023-05-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-07-08 |
| 2023-05-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-08 |
| 2023-05-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-08 |
| 2023-05-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-08 |
| 2023-05-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-08 |
| 2023-05-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-08 |
| 2023-05-24 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Mainegeneral Health (organization) | 5%+ Direct Ownership Interest · 100% | |
| Heersink, Deirdre (individual) | Administrator · NOT APPLICABLE | |
| Martin, Melissa (individual) | Administrator · NOT APPLICABLE | |
| Alexander, Marci (individual) | Corporate Director · NOT APPLICABLE | |
| Brann, Terrence (individual) | Corporate Director · NOT APPLICABLE | |
| Bullock, Scott (individual) | Corporate Director · NOT APPLICABLE | |
| Diefenderfer, John (individual) | Corporate Director · NOT APPLICABLE | |
| Heersink, Deirdre (individual) | Corporate Director · NOT APPLICABLE | |
| Howell, Nathan (individual) | Corporate Director · NOT APPLICABLE | |
| Labbe Trufant, Nicole (individual) | Corporate Director · NOT APPLICABLE | |
| Peachey, Gary (individual) | Corporate Director · NOT APPLICABLE | |
| Pelletier, Michele (individual) | Corporate Director · NOT APPLICABLE | |
| Pizzo, Gregory (individual) | Corporate Director · NOT APPLICABLE | |
| Purington, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Rico, Amy (individual) | Corporate Director · NOT APPLICABLE | |
| Riley, Dorcas (individual) | Corporate Director · NOT APPLICABLE | |
| Scott, Duane (individual) | Corporate Director · NOT APPLICABLE | |
| Small, Scott (individual) | Corporate Director · NOT APPLICABLE | |
| Tardiff, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Yeager, Courtney (individual) | Corporate Director · NOT APPLICABLE | |
| Brann, Terrence (individual) | Corporate Officer · NOT APPLICABLE | |
| Howell, Nathan (individual) | Corporate Officer · NOT APPLICABLE | |
| Riggs, Jennifer (individual) | Corporate Officer · NOT APPLICABLE | |
| Alexander, Marci (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Brann, Terrence (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Heersink, Deirdre (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Howell, Nathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Martin, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pizzo, Gregory (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rodrigue, Tarsha (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Mainegeneral Rehab & Long Term Care - Gray Birch?
Mainegeneral Rehab & Long Term Care - Gray Birch has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maine.
How many beds does Mainegeneral Rehab & Long Term Care - Gray Birch have?
It has 77 certified beds and cares for about 67 residents per day.
Has Mainegeneral Rehab & Long Term Care - Gray Birch been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Mainegeneral Rehab & Long Term Care - Gray Birch?
(207) 621-7100. The facility is located at 37 Gray Birch Drive, Augusta, ME 04330.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.