Covenant Home

Nursing Home · New Orleans, LA

CMS overall rating 4/5 Non profit - Church related

CMS certification number195614

Contact & location

5919 Magazine Street
New Orleans, LA 70115
Orleans County
Phone
(504) 897-6216
ZIP code
70115 – all care providers

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Facility details

Certified beds
96
Residents per day
56.6 (59% occupied)
Ownership
Non profit - Church related
Legal name
Protestant Home for the Aged
Medicare certified since
November 20, 2004
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 2.2
Long-stay quality★★★★★ 3/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.20 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.49 (state 0.30 · U.S. 0.69)
Licensed practical nurses
0.67 (state 1.15 · U.S. 0.86)
Nurse aides
2.04 (state 2.27 · U.S. 2.32)
Weekend total
2.94 (state 3.18 · U.S. 3.42)
Nursing staff turnover
30.2 (state 47.6 · U.S. 45.8)%
RN turnover
20.0 (state 41.6 · U.S. 42.9)%

Inspections

Last standard inspection
May 20, 2026
Health deficiencies (last cycle)
1.0 (state 6.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
16 health · 4 fire safety
DateCitationSeverityStatus
2026-05-20 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-03
2025-05-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2025-05-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-05
2024-11-07 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-22
2024-11-07 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-22
2024-06-20 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-18
2024-05-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-05-21 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-05-21 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-05-21 Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
F0563 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Hoffmann, Margaret Elizabeth (individual)Administrator · NOT APPLICABLE
Wise, John (individual)Administrator · NOT APPLICABLE
Childress, Charles (individual)Corporate Director · NOT APPLICABLE
Wellington, Frances (individual)Corporate Director · NOT APPLICABLE
Childress, Charles (individual)Managing Control - Governing Body · NOT APPLICABLE
Wellington, Frances (individual)Managing Control - Governing Body · NOT APPLICABLE
Hoffmann, Margaret Elizabeth (individual)Operational/managerial Control · NOT APPLICABLE
Wise, John (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Covenant Home?

Covenant Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Covenant Home have?

It has 96 certified beds and cares for about 57 residents per day.

Has Covenant Home been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Covenant Home?

(504) 897-6216. The facility is located at 5919 Magazine Street, New Orleans, LA 70115.

Other nursing homes in New Orleans

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.