Willow Wood at Woldenberg Village

Nursing Home · New Orleans, LA

CMS overall rating 3/5 Non profit - Other

CMS certification number195156

Contact & location

3701 Behrman Place
New Orleans, LA 70114
Orleans County
Phone
(504) 367-5640
ZIP code
70114 – all care providers

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Facility details

Certified beds
120
Residents per day
112.1 (93% occupied)
Ownership
Non profit - Other
Legal name
Woldenberg Village INC
Medicare certified since
January 28, 1991
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 2.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.37 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.19 (state 0.30 · U.S. 0.69)
Licensed practical nurses
1.58 (state 1.15 · U.S. 0.86)
Nurse aides
2.60 (state 2.27 · U.S. 2.32)
Weekend total
3.61 (state 3.18 · U.S. 3.42)
Nursing staff turnover
50.4 (state 47.6 · U.S. 45.8)%
RN turnover
80.0 (state 41.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 2, 2025
Health deficiencies (last cycle)
7.0 (state 6.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
17 health · 3 fire safety · includes actual harm
DateCitationSeverityStatus
2025-07-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-07-02 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-07-02 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-07-02 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-07-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-07-02 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-07-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-05-06 Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
F0571 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-20
2025-05-06 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-20
2025-05-06 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2025-06-20
2024-07-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-24
2024-07-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-24
2024-01-18 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-03
2023-11-21 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-12-20
2023-08-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-08
2023-08-24 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-08
2023-08-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $40,248 in fines.

DateTypeAmount
2023-11-21Fine$40,248

Ownership & management

NameRoleSince
Woldenberg Village INC (organization)5%+ Direct Ownership Interest · 100%
Touro Infirmary (organization)5%+ Indirect Ownership Interest · 100%
Haggard, Suzanne (individual)Corporate Director · NOT APPLICABLE
Linares, Manuel (individual)Corporate Director · NOT APPLICABLE
Lowentritt, Joshua (individual)Corporate Director · NOT APPLICABLE
Sinclair, Bradley (individual)Corporate Director · NOT APPLICABLE
Haggard, Suzanne (individual)Corporate Officer · NOT APPLICABLE
Linares, Manuel (individual)Corporate Officer · NOT APPLICABLE
Landers, Zeb (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Willow Wood at Woldenberg Village?

Willow Wood at Woldenberg Village has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Willow Wood at Woldenberg Village have?

It has 120 certified beds and cares for about 112 residents per day.

Has Willow Wood at Woldenberg Village been fined?

Yes. CMS lists 1 penalty totaling $40,248 in the last three years.

What is the phone number of Willow Wood at Woldenberg Village?

(504) 367-5640. The facility is located at 3701 Behrman Place, New Orleans, LA 70114.

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Compare all nursing homes in New Orleans, LA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.