Colonial Oaks Skilled Nursing and Rehabilitation

Nursing Home · Bossier City, LA

CMS overall rating 1/5 SFF candidate Abuse citation For profit - Limited Liability company

CMS certification number195604
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

4921 Medical Drive
Bossier City, LA 71112
Bossier County
Phone
(318) 742-5420
ZIP code
71112 – all care providers

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Facility details

Certified beds
120
Residents per day
85.8 (72% occupied)
Ownership
For profit - Limited Liability company
Legal name
PMG Opco-Colonial LLC
Chain
Priority Management (38 facilities, avg 2.9★)
Medicare certified since
September 24, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.4
Quality measures★★★★★ 2/5
State avg 2.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.23 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.11 (state 0.30 · U.S. 0.69)
Licensed practical nurses
1.15 (state 1.15 · U.S. 0.86)
Nurse aides
1.98 (state 2.27 · U.S. 2.32)
Weekend total
2.91 (state 3.18 · U.S. 3.42)
Nursing staff turnover
72.5 (state 47.6 · U.S. 45.8)%
RN turnover
—
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 5, 2025
Health deficiencies (last cycle)
12.0 (state 6.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 1 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-06-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2025-07-06
2025-06-05 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2025-07-06
2025-06-05 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2025-07-06
2025-06-05 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2025-06-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-06
2024-12-11 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-17
2024-12-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-17
2024-06-26 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-22
2024-04-23 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-06-07
2024-04-23 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-07
2024-04-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-07
2023-05-24 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-08
2023-05-24 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-08
2023-05-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $66,170 in fines.

DateTypeAmount
2025-06-05Fine$66,170

Ownership & management

NameRoleSince
SDB Holdings (organization)5%+ Direct Ownership Interest · 100%
Colvin, David (individual)Administrator · NOT APPLICABLE
Copeland, Jamie (individual)Administrator · NOT APPLICABLE
Lewis, Rukiya (individual)Administrator · NOT APPLICABLE
Priority Management Group, LLC (organization)Administrator · NOT APPLICABLE
Bauder, William (individual)Indirect Ownership Interest · NOT APPLICABLE
Boulware, Douglas (individual)Indirect Ownership Interest · NOT APPLICABLE
Boulware, Steven (individual)Indirect Ownership Interest · NOT APPLICABLE
Boulware, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Priority Management Group, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Progressive Rehab Solutions, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Colonial Oaks Skilled Nursing and Rehabilitation?

Colonial Oaks Skilled Nursing and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Colonial Oaks Skilled Nursing and Rehabilitation have?

It has 120 certified beds and cares for about 86 residents per day.

Has Colonial Oaks Skilled Nursing and Rehabilitation been fined?

Yes. CMS lists 1 penalty totaling $66,170 in the last three years.

Who owns Colonial Oaks Skilled Nursing and Rehabilitation?

It is part of Priority Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Colonial Oaks Skilled Nursing and Rehabilitation?

(318) 742-5420. The facility is located at 4921 Medical Drive, Bossier City, LA 71112.

Other nursing homes in Bossier City

Compare all nursing homes in Bossier City, LA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.