Pilgrim Manor Skilled Nursing and Rehabilitation

Nursing Home · Bossier City, LA

CMS overall rating 1/5 Abuse citation For profit - Limited Liability company

CMS certification number195594
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

1524 Doctors Drive
Bossier City, LA 71111
Bossier County
Phone
(318) 742-1623
ZIP code
71111 – all care providers

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Facility details

Certified beds
155
Residents per day
121.4 (78% occupied)
Ownership
For profit - Limited Liability company
Legal name
PMG Opco-Pilgrim LLC
Chain
Priority Management (38 facilities, avg 2.9★)
Medicare certified since
June 1, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 2.2
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.40 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.22 (state 0.30 · U.S. 0.69)
Licensed practical nurses
0.98 (state 1.15 · U.S. 0.86)
Nurse aides
2.21 (state 2.27 · U.S. 2.32)
Weekend total
2.99 (state 3.18 · U.S. 3.42)
Nursing staff turnover
69.3 (state 47.6 · U.S. 45.8)%
RN turnover
—
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 25, 2026
Health deficiencies (last cycle)
8.0 (state 6.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
22 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-02-25 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-02-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-02-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-02-25 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-02-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2025-09-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-15
2025-09-03 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-29
2024-12-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-07
2024-12-17 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-07
2024-12-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-07
2024-12-17 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-07
2024-12-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-11-26
2024-12-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-11-26
2024-08-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
L
Immediate jeopardy to resident health or safety
Corrected 2024-08-29
2024-08-01 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
L
Immediate jeopardy to resident health or safety
Corrected 2024-08-29
2024-08-01 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2024-08-29
2024-04-24 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-08
2024-01-31 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-31 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-31 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-31 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $186,253 in fines.

DateTypeAmount
2025-09-03Payment Denial13 days payment denial
2025-09-03Fine$12,425
2024-12-04Fine$52,855
2024-08-01Fine$120,973

Ownership & management

NameRoleSince
SDB Holdings (organization)5%+ Direct Ownership Interest · 100%
Adams, Angela (individual)Administrator · NOT APPLICABLE
Almond, James (individual)Administrator · NOT APPLICABLE
Angelo, Michael (individual)Administrator · NOT APPLICABLE
Colvin, David (individual)Administrator · NOT APPLICABLE
Priority Management Group, LLC (organization)Administrator · NOT APPLICABLE
Progressive Rehab Solutions, LLC (organization)Administrator · NOT APPLICABLE
Bauder, William (individual)Indirect Ownership Interest · NOT APPLICABLE
Boulware, Douglas (individual)Indirect Ownership Interest · NOT APPLICABLE
Boulware, Steven (individual)Indirect Ownership Interest · NOT APPLICABLE
Bauder, William (individual)Operational/managerial Control · NOT APPLICABLE
Boulware, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Priority Management Group, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pilgrim Manor Skilled Nursing and Rehabilitation?

Pilgrim Manor Skilled Nursing and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Pilgrim Manor Skilled Nursing and Rehabilitation have?

It has 155 certified beds and cares for about 121 residents per day.

Has Pilgrim Manor Skilled Nursing and Rehabilitation been fined?

Yes. CMS lists 4 penalties totaling $186,253 in the last three years.

Who owns Pilgrim Manor Skilled Nursing and Rehabilitation?

It is part of Priority Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pilgrim Manor Skilled Nursing and Rehabilitation?

(318) 742-1623. The facility is located at 1524 Doctors Drive, Bossier City, LA 71111.

Other nursing homes in Bossier City

Compare all nursing homes in Bossier City, LA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.