Heritage Manor West
Nursing Home · Shreveport, LA
CMS certification number195447
Contact & location
7060 Cottonwood BlvdShreveport, LA 71129
Caddo County
- Phone
- (318) 686-1400
- ZIP code
- 71129 – all care providers
Facility details
- Certified beds
- 140
- Residents per day
- 111.8 (80% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Heritage Manor West LLC
- Chain
- The Beebe Family (48 facilities, avg 2.8★)
- Medicare certified since
- November 1, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.80 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.35 (state 0.30 · U.S. 0.69)
- Licensed practical nurses
- 1.06 (state 1.15 · U.S. 0.86)
- Nurse aides
- 2.40 (state 2.27 · U.S. 2.32)
- Weekend total
- 3.36 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 42.6 (state 47.6 · U.S. 45.8)%
- RN turnover
- 36.4 (state 41.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 11, 2026
- Health deficiencies (last cycle)
- 8.0 (state 6.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-11 | Put firmly secured handrails on each side of hallways. F0924 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2025-01-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-31 |
| 2025-01-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-31 |
| 2025-01-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-31 |
| 2025-01-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-31 |
| 2025-01-08 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-31 |
| 2024-12-10 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-12-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-20 |
| 2024-01-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2024-01-10 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Act Investments, LLC (organization) | 5%+ Direct Ownership Interest · 15% | |
| Lena Heritage LLC (organization) | 5%+ Direct Ownership Interest · 85% | |
| Beebe, Nancy (individual) | 5%+ Indirect Ownership Interest · 14% | |
| David & Felicia Stallard Child TR (organization) | 5%+ Indirect Ownership Interest · 5% | |
| Elton Glynn Beebe JR. & Nancy Doty Beebe Irrv TR Ua (organization) | 5%+ Indirect Ownership Interest · 5% | |
| Gerard and Alison Danos Childrens TR (organization) | 5%+ Indirect Ownership Interest | |
| Joseph & Alison Sadler Children TR (organization) | 5%+ Indirect Ownership Interest | |
| Sadler, Joseph (individual) | 5%+ Indirect Ownership Interest · 14% | |
| Stallard, David (individual) | 5%+ Indirect Ownership Interest · 14% | |
| Account Management Services INC (organization) | Administrator · NOT APPLICABLE | |
| Administrative Systems INC (organization) | Administrator · NOT APPLICABLE | |
| Aria Care Management LLC (organization) | Administrator · NOT APPLICABLE | |
| Beebe, Bobby (individual) | Administrator · NOT APPLICABLE | |
| Beebe, Elton (individual) | Administrator · NOT APPLICABLE | |
| Beebe, Nancy (individual) | Administrator · NOT APPLICABLE | |
| Lena Heritage LLC (organization) | Administrator · NOT APPLICABLE | |
| Parkinson, Toni (individual) | Administrator · NOT APPLICABLE | |
| Pathway Management of Louisiana LLC (organization) | Administrator · NOT APPLICABLE | |
| Pharmaceutical Consulting Services of America LLC (organization) | Administrator · NOT APPLICABLE | |
| Providence Care LLC (organization) | Administrator · NOT APPLICABLE | |
| Provider Professional Services INC (organization) | Administrator · NOT APPLICABLE | |
| Qsst TR for Alison Beebe Sadler Danos and Her Descendants (organization) | Administrator · NOT APPLICABLE | |
| Qsst TR for Felicia Beebe Stallard and Her Descendants (organization) | Administrator · NOT APPLICABLE | |
| Savoy, Kirk (individual) | Administrator · NOT APPLICABLE | |
| Singh, Krishna (individual) | Administrator · NOT APPLICABLE | |
| Stallard, David (individual) | Administrator · NOT APPLICABLE | |
| Tristar Rehab INC (organization) | Administrator · NOT APPLICABLE | |
| Verdin Enterprises, LLC (organization) | Administrator · NOT APPLICABLE | |
| Westwood Manor Nursing & Rehabilitation LLC (organization) | Administrator · NOT APPLICABLE | |
| Parkinson, Toni (individual) | Corporate Officer · NOT APPLICABLE | |
| Account Management Services INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Administrative Systems INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Beebe, Bobby (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Beebe, Elton (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Garcia, Gloria (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lena Heritage LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Parkinson, Toni (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pathway Management of Louisiana LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Providence Care LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Provider Professional Services INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Savoy, Kirk (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Singh, Krishna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stallard, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tristar Rehab INC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage Manor West?
Heritage Manor West has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.
How many beds does Heritage Manor West have?
It has 140 certified beds and cares for about 112 residents per day.
Has Heritage Manor West been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heritage Manor West?
It is part of The Beebe Family and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage Manor West?
(318) 686-1400. The facility is located at 7060 Cottonwood Blvd, Shreveport, LA 71129.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.