Progressive Care Center

Nursing Home · Shreveport, LA

CMS overall rating 3/5 Non profit - Corporation

CMS certification number195136

Contact & location

2550 Kings Hwy
Shreveport, LA 71103
Caddo County
Phone
(318) 212-8200
ZIP code
71103 – all care providers

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Facility details

Certified beds
48
Residents per day
31.9 (66% occupied)
Ownership
Non profit - Corporation
Legal name
Virginia Hall Nursing Home
Medicare certified since
April 1, 1978
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 1/5
State avg 2.2
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
8.54 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.93 (state 0.30 · U.S. 0.69)
Licensed practical nurses
3.34 (state 1.15 · U.S. 0.86)
Nurse aides
4.27 (state 2.27 · U.S. 2.32)
Weekend total
7.45 (state 3.18 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
April 1, 2026
Health deficiencies (last cycle)
4.0 (state 6.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
13 health · 2 fire safety
DateCitationSeverityStatus
2026-06-11 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-26
2026-04-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-14
2026-04-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-14
2026-04-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-14
2025-02-26 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2025-02-26 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2025-02-26 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2025-02-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-09
2024-08-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-06
2024-05-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-24
2024-02-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-13
2024-02-07 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-13
2023-12-20 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Willis Knighton Medical Center, INC. (organization)5%+ Direct Ownership Interest · 100%
Crump, Debra (individual)Administrator · NOT APPLICABLE
Nicholls, Timothy (individual)Administrator · NOT APPLICABLE
Willis Knighton Medical Center, INC. (organization)Administrator · NOT APPLICABLE
Blanchard, Pierre (individual)Corporate Director · NOT APPLICABLE
Bryson, Eugene (individual)Corporate Director · NOT APPLICABLE
Elrod, James (individual)Corporate Director · NOT APPLICABLE
Faris, Danielle (individual)Corporate Director · NOT APPLICABLE
Hughes, Frank (individual)Corporate Director · NOT APPLICABLE
Lasseigne, Raymond (individual)Corporate Director · NOT APPLICABLE
Pugh, Lamar (individual)Corporate Director · NOT APPLICABLE
Sale, Richard (individual)Corporate Director · NOT APPLICABLE
Simpkins, Elaine (individual)Corporate Director · NOT APPLICABLE
Cobb, Jason (individual)Corporate Officer · NOT APPLICABLE
Crawford, Brian (individual)Corporate Officer · NOT APPLICABLE
Fielder, Jerry (individual)Corporate Officer · NOT APPLICABLE
Gavin, Peggy (individual)Corporate Officer · NOT APPLICABLE
Olds, Deborah (individual)Corporate Officer · NOT APPLICABLE
Ward, Mary Jane (individual)Corporate Officer · NOT APPLICABLE
Crump, Debra (individual)Managing Control - Governing Body · NOT APPLICABLE
Crump, Debra (individual)Operational/managerial Control · NOT APPLICABLE
Willis Knighton Medical Center, INC. (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Progressive Care Center?

Progressive Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Louisiana.

How many beds does Progressive Care Center have?

It has 48 certified beds and cares for about 32 residents per day.

Has Progressive Care Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Progressive Care Center?

(318) 212-8200. The facility is located at 2550 Kings Hwy, Shreveport, LA 71103.

Other nursing homes in Shreveport

Compare all nursing homes in Shreveport, LA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.