Springs of Richmond, the

Nursing Home · Richmond, IN

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number155843

Contact & location

400 Industries Road
Richmond, IN 47374
Wayne County
Phone
(765) 935-0135
ZIP code
47374 – all care providers

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Facility details

Certified beds
70
Residents per day
48.7 (70% occupied)
Ownership
For profit - Limited Liability company
Legal name
Henry County Memorial Hospital
Chain
Trilogy Health Services (123 facilities, avg 4.2★)
Medicare certified since
February 8, 2016
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.42 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.92 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.16 (state 0.78 · U.S. 0.86)
Nurse aides
2.34 (state 2.23 · U.S. 2.32)
Weekend total
3.94 (state 3.24 · U.S. 3.42)
Nursing staff turnover
46.9 (state 45.9 · U.S. 45.8)%
RN turnover
47.1 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 13, 2026
Health deficiencies (last cycle)
9.0 (state 7.2 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
35 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2026-02-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-03-10
2026-02-13 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-10
2026-02-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-10
2026-02-13 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-10
2026-02-13 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-10
2026-01-29 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-29 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2025-11-13 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-18
2025-11-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-18
2025-06-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-06-05
2025-06-04 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-13
2025-06-04 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-13
2025-06-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-13
2025-06-04 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-13
2025-02-14 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2025-02-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-07
2024-08-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-03
2024-06-26 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-15
2024-05-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-06-09
2024-05-17 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-09
2024-05-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-09
2024-05-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-09
2023-12-04 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-29
2023-12-04 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-29
2023-12-04 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-29
2023-12-04 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-29
2023-12-04 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-29

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $25,760 in fines.

DateTypeAmount
2026-01-29Fine$25,760

Ownership & management

NameRoleSince
Henry County Memorial Hospital (organization)5%+ Direct Ownership Interest · 100%
American Healthcare Reit Holdings LP (organization)5%+ Mortgage Interest · NOT APPLICABLE
American Healthcare Reit INC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Welltower INC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Continental Merger Sub LLC (organization)Administrator · NOT APPLICABLE
Gahc3 Trilogy JV LLC (organization)Administrator · NOT APPLICABLE
Gahc4 Trilogy JV LLC (organization)Administrator · NOT APPLICABLE
Meier, Benjamin (individual)Administrator · NOT APPLICABLE
Paragon Outpatient Rehabilitation Services LLC (organization)Administrator · NOT APPLICABLE
Reis, James (individual)Administrator · NOT APPLICABLE
Trilogy Management Services LLC (organization)Administrator · NOT APPLICABLE
Trilogy Propco Master Tenant III LLC (organization)Administrator · NOT APPLICABLE
Trilogy Real Estate Investment Trust (organization)Administrator · NOT APPLICABLE
Trilogy Reit Holdings LLC (organization)Administrator · NOT APPLICABLE
Dynes, Sheldon (individual)Corporate Director · NOT APPLICABLE
Pidgeon, John (individual)Corporate Director · NOT APPLICABLE
Shore, Marion (individual)Corporate Director · NOT APPLICABLE
Trilogy Pro Services LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Trilogy Propco II LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Trilogy Property Holdings LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Ring, Brian (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Barney, Leigh (individual)Limited Partnership Interest · NOT APPLICABLE
Davis, David (individual)Limited Partnership Interest · NOT APPLICABLE
Meier, Benjamin (individual)Operational/managerial Control · NOT APPLICABLE
Reis, James (individual)Operational/managerial Control · NOT APPLICABLE
RHS Partners of Richmond, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ring, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Dynes, Sheldon (individual)Trustee Of The Snf · NOT APPLICABLE
Pidgeon, John (individual)Trustee Of The Snf · NOT APPLICABLE
Shore, Marion (individual)Trustee Of The Snf · NOT APPLICABLE
Ware, Deborah (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Springs of Richmond, the?

Springs of Richmond, the has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Springs of Richmond, the have?

It has 70 certified beds and cares for about 49 residents per day.

Has Springs of Richmond, the been fined?

Yes. CMS lists 1 penalty totaling $25,760 in the last three years.

Who owns Springs of Richmond, the?

It is part of Trilogy Health Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Springs of Richmond, the?

(765) 935-0135. The facility is located at 400 Industries Road, Richmond, IN 47374.

Other nursing homes in Richmond

Compare all nursing homes in Richmond, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.