Westside Retirement Village

Nursing Home · Indianapolis, IN

CMS overall rating 2/5 For profit - Corporation

CMS certification number155606

Contact & location

8616 W 10Th ST
Indianapolis, IN 46234
Marion County
Phone
(317) 209-2800
ZIP code
46234 – all care providers

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Facility details

Certified beds
132
Residents per day
86.7 (66% occupied)
Ownership
For profit - Corporation
Legal name
Hendricks County Hospital
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
January 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.72 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.88 (state 0.78 · U.S. 0.86)
Nurse aides
2.24 (state 2.23 · U.S. 2.32)
Weekend total
3.27 (state 3.24 · U.S. 3.42)
Nursing staff turnover
40.3 (state 45.9 · U.S. 45.8)%
RN turnover
22.2 (state 40.3 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
March 6, 2026
Health deficiencies (last cycle)
15.0 (state 7.2 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
55 health · 25 fire safety
DateCitationSeverityStatus
2026-06-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-07-20
2026-03-20 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-20 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-10
2026-03-06 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2026-03-06 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-07
2025-07-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-22
2025-07-22 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-22
2025-07-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-22
2025-05-21 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-21 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-21 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-21 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-01-15 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2025-01-15 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-17
2024-11-07 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-12-13
2024-11-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-13
2024-08-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-13
2024-08-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-13
2024-06-28 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-24
2024-04-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-15
2024-04-17 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-15
2023-12-04 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-01-04
2023-12-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-01-04
2023-12-04 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-01-04
2023-12-04 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-04
2023-12-04 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Hendricks County Hospital (organization)Administrator · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Administrator · NOT APPLICABLE
Linenberger, Charity (individual)Administrator · NOT APPLICABLE
Preston, Forrest (individual)Administrator · NOT APPLICABLE
Walbridge, Timothy (individual)Administrator · NOT APPLICABLE
Westside SNF Operations LLC (organization)Administrator · NOT APPLICABLE
Fenoughty, Deanna (individual)Corporate Officer · NOT APPLICABLE
Engels, Erin (individual)Managing Control - Governing Body · NOT APPLICABLE
Gentry, Mark (individual)Managing Control - Governing Body · NOT APPLICABLE
Starkey, Tyler (individual)Managing Control - Governing Body · NOT APPLICABLE
Waite, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Whicker, Timothy (individual)Managing Control - Governing Body · NOT APPLICABLE
Cross, Cindy (individual)Operational/managerial Control · NOT APPLICABLE
Fenoughty, Deanna (individual)Operational/managerial Control · NOT APPLICABLE
Fletcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Henry, Terry (individual)Operational/managerial Control · NOT APPLICABLE
Lay, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Linenberger, Charity (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Aubrey (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Forrest (individual)Operational/managerial Control · NOT APPLICABLE
Swanker, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Thurmond, Joan (individual)Operational/managerial Control · NOT APPLICABLE
Walbridge, Timothy (individual)Operational/managerial Control · NOT APPLICABLE
Westside SNF Operations LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ziegler, James (individual)Operational/managerial Control · NOT APPLICABLE
Engels, Erin (individual)Trustee Of The Snf · NOT APPLICABLE
Gentry, Mark (individual)Trustee Of The Snf · NOT APPLICABLE
Starkey, Tyler (individual)Trustee Of The Snf · NOT APPLICABLE
Waite, John (individual)Trustee Of The Snf · NOT APPLICABLE
Whicker, Timothy (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Westside Retirement Village?

Westside Retirement Village has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Westside Retirement Village have?

It has 132 certified beds and cares for about 87 residents per day.

Has Westside Retirement Village been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Westside Retirement Village?

It is part of Life Care Centers of America and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Westside Retirement Village?

(317) 209-2800. The facility is located at 8616 W 10Th ST, Indianapolis, IN 46234.

Other nursing homes in Indianapolis

Compare all nursing homes in Indianapolis, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.