Robin Run Health Center
Nursing Home · Indianapolis, IN
CMS certification number155505
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
6370 Robin Run WIndianapolis, IN 46268
Marion County
- Phone
- (317) 293-5500
- ZIP code
- 46268 – all care providers
Facility details
- Certified beds
- 84
- Residents per day
- 56.5 (67% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Hancock Regional Hospital
- Chain
- Boncrest Resource Group (5 facilities, avg 2.6★)
- Medicare certified since
- October 11, 1993
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.27 (state 3.68 · U.S. 3.86)
- Registered nurses (RN)
- 0.70 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.68 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.89 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.83 (state 3.24 · U.S. 3.42)
- Nursing staff turnover
- 66.2 (state 45.9 · U.S. 45.8)%
- RN turnover
- 70.0 (state 40.3 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- September 23, 2025
- Health deficiencies (last cycle)
- 33.0 (state 7.2 · U.S. 9.3)
- From complaints
- 18
- Citations on record (3 years)
- 64 health · 16 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-06-23 |
| 2026-06-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-15 |
| 2026-06-01 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-23 |
| 2026-06-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-23 |
| 2026-04-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-06-23 |
| 2026-04-01 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-23 |
| 2026-04-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-08 |
| 2026-04-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-04-01 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2025-12-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-16 |
| 2025-12-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-16 |
| 2025-12-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-16 |
| 2025-12-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-16 |
| 2025-12-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-19 |
| 2025-09-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-09-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-18 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-08-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-07 |
| 2025-08-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-08-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-07 |
| 2025-04-25 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-21 |
| 2024-12-20 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-22 |
| 2024-11-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-12-20 |
| 2024-08-23 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-08-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-16 |
| 2024-04-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-04-29 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-04-29 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-04-29 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-04-29 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-04-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $119,592 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-04-01 | Payment Denial | 46 days payment denial |
| 2026-04-01 | Fine | $119,592 |
| 2024-11-15 | Payment Denial | 2 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Hancock Regional Hospital (organization) | 5%+ Direct Ownership Interest · 100% | |
| Indianapolis Healthcare Investors LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Carroll, Paula (individual) | Administrator · NOT APPLICABLE | |
| Healthy Aging Enterprise LLC (organization) | Administrator · NOT APPLICABLE | |
| Indianapolis Healthcare Investors LLC (organization) | Administrator · NOT APPLICABLE | |
| Indianapolis Senior Care LLC (organization) | Administrator · NOT APPLICABLE | |
| Mustaklem, Marwan (individual) | Administrator · NOT APPLICABLE | |
| Oakdale Seniors Alliance LLC (organization) | Administrator · NOT APPLICABLE | |
| Long, Steven (individual) | Corporate Officer · NOT APPLICABLE | |
| Carroll, Paula (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Indianapolis Senior Care LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Long, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mustaklem, Marwan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Oakdale Seniors Alliance LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Bond, Maria (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Clark, Timothy (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Daugherty, Joshua (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Felker, Dean (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Joyner, Sara (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Willard, Lacey (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Wilson, Roy (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Robin Run Health Center?
Robin Run Health Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.
How many beds does Robin Run Health Center have?
It has 84 certified beds and cares for about 57 residents per day.
Has Robin Run Health Center been fined?
Yes. CMS lists 3 penalties totaling $119,592 in the last three years.
Who owns Robin Run Health Center?
It is part of Boncrest Resource Group and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Robin Run Health Center?
(317) 293-5500. The facility is located at 6370 Robin Run W, Indianapolis, IN 46268.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.