Harmony Palos

CMS star ratings

Overall★★★★★ 2/5

State avg 2.5

Health inspections★★★★★ 3/5

State avg 2.7

Staffing★★★★★ 1/5

State avg 2.1

Quality measures★★★★★ 3/5

State avg 3.0

Long-stay quality★★★★★ 4/5

Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.08 (state 3.45 · U.S. 3.86)
Registered nurses (RN): 0.82 (state 0.72 · U.S. 0.69)
Licensed practical nurses: 0.46 (state 0.64 · U.S. 0.86)
Nurse aides: 1.79 (state 2.09 · U.S. 2.32)
Weekend total: 2.98 (state 3.08 · U.S. 3.42)
Nursing staff turnover: 64.1 (state 44.5 · U.S. 45.8)%
RN turnover: 47.8 (state 41.8 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: November 21, 2024
Health deficiencies (last cycle): 16.0 (state 12.5 · U.S. 9.3)
From complaints: 9
Citations on record (3 years): 42 health · 22 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-05-21	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-06-01
2026-05-08	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-05-20
2026-05-08	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-05-20
2026-04-03	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-04-08
2026-04-03	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-04-08
2026-03-08	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-03-11
2026-01-04	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2026-01-19
2026-01-04	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-01-19
2026-01-04	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-01-19
2025-06-18	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-06-19
2025-06-11	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-06-16
2025-06-11	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-06-16
2025-04-24	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-05-07
2024-11-21	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2024-12-06
2024-11-21	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2024-12-06
2024-11-21	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-12-06
2024-11-21	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-12-06
2024-11-21	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-12-06
2024-11-21	Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-12-06
2024-11-21	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-12-06
2024-09-27	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-04
2024-03-11	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-03-16
2024-03-11	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-03-16
2024-03-11	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-03-16
2023-09-08	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-09-08	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-09-08	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-09-08	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-09-08	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-09-08	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-09-08	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-09-18
2023-08-17	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-09-01
2023-08-17	Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-09-01
2023-08-17	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-09-01
2022-05-27	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-22
2022-05-27	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-22
2022-05-27	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-22
2022-05-27	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-22
2022-05-27	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-22
2022-05-27	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-22
2022-05-27	Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-05-31
2022-05-27	Keep all essential equipment working safely. F0908 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $25,874 in fines.

Date	Type	Amount
2025-06-11	Fine	$15,516
2025-04-24	Fine	$10,358

Ownership & management

Name	Role	Since
Doros Generation Trust U/A/D 1/3/12 (organization)	5%+ Direct Ownership Interest · 26%
GPN Family Trust U/A/D 4/28/08 (organization)	5%+ Direct Ownership Interest · 60%
Oakway Operations LLC (organization)	5%+ Direct Ownership Interest · 15%
Shabat, Menachem (individual)	Corporate Officer · NOT APPLICABLE
Legacy Healthcare Financial Services LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Graben, Katherine (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Harmony Palos?

Harmony Palos has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Harmony Palos have?

It has 130 certified beds and cares for about 99 residents per day.

Has Harmony Palos been fined?

Yes. CMS lists 2 penalties totaling $25,874 in the last three years.

Who owns Harmony Palos?

It is part of Legacy Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Harmony Palos?

(708) 361-4555. The facility is located at 11860 Southwest Highway, Palos Heights, IL 60463.

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Contact & location

Facility details