Elevate Care Palos Heights

Nursing Home · Palos Heights, IL

CMS overall rating 2/5 Abuse citation For profit - Limited Liability company

CMS certification number145779
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

12550 South Ridgeland Avenue
Palos Heights, IL 60463
Cook County
Phone
(708) 597-9300
ZIP code
60463 – all care providers

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Facility details

Certified beds
111
Residents per day
95.7 (86% occupied)
Ownership
For profit - Limited Liability company
Legal name
Elevate Care Palos Heights LLC
Chain
Elevate Care (14 facilities, avg 2.4★)
Medicare certified since
August 26, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.1
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.54 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.52 (state 0.72 · U.S. 0.69)
Licensed practical nurses
1.14 (state 0.64 · U.S. 0.86)
Nurse aides
1.88 (state 2.09 · U.S. 2.32)
Weekend total
2.97 (state 3.08 · U.S. 3.42)
Nursing staff turnover
44.0 (state 44.5 · U.S. 45.8)%
RN turnover
14.3 (state 41.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
January 24, 2025
Health deficiencies (last cycle)
5.0 (state 12.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
21 health · 30 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-09
2025-09-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-03
2025-09-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-03
2025-07-15 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-26
2025-07-15 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-07-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-25
2025-07-15 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-25
2025-01-24 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-27
2025-01-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-27
2024-10-25 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-29
2024-09-22 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-10-11
2024-09-22 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2024-09-22 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2024-09-22 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2024-08-20 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-29
2024-06-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-06-14
2023-03-09 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
G
Actual harm
Corrected 2023-03-10
2023-03-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-03-10
2023-03-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-03-10
2023-03-09 Report COVID19 data to residents and families.
F0885 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-03-10
2023-03-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-03-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $48,832 in fines.

DateTypeAmount
2025-11-25Fine$15,857
2024-09-22Payment Denial9 days payment denial
2024-09-22Fine$32,975

Ownership & management

NameRoleSince
Andrews, Amanda (individual)Administrator · NOT APPLICABLE
Curis Services LLC (organization)Administrator · NOT APPLICABLE
Elevate Care Consulting LLC (organization)Administrator · NOT APPLICABLE
Elevate Care INC (organization)Administrator · NOT APPLICABLE
Frank, Craig (individual)Administrator · NOT APPLICABLE
Hard, Roy (individual)Administrator · NOT APPLICABLE
Jain, Dinesh (individual)Administrator · NOT APPLICABLE
Meystel, Moshe (individual)Administrator · NOT APPLICABLE
Spector, Jennifer (individual)Administrator · NOT APPLICABLE
Turofsky, Steven (individual)Administrator · NOT APPLICABLE
Wilhelm, Naftali (individual)Administrator · NOT APPLICABLE
Young, Raina (individual)Administrator · NOT APPLICABLE
Andrews, Amanda (individual)Corporate Officer · NOT APPLICABLE
Meystel, Moshe (individual)Corporate Officer · NOT APPLICABLE
Spector, Jennifer (individual)Corporate Officer · NOT APPLICABLE
Turofsky, Steven (individual)Corporate Officer · NOT APPLICABLE
Wilhelm, Naftali (individual)Corporate Officer · NOT APPLICABLE
Andrews, Amanda (individual)Direct Ownership Interest · NOT APPLICABLE
Aperion Care Exec Holdings LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Thengil, Jimmy (individual)Direct Ownership Interest · NOT APPLICABLE
Berkowitz, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Meystel, Meir (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Meystel, Yosef (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Andrews, Amanda (individual)Managing Control - Governing Body · NOT APPLICABLE
Frank, Craig (individual)Managing Control - Governing Body · NOT APPLICABLE
Hard, Roy (individual)Managing Control - Governing Body · NOT APPLICABLE
Meystel, Moshe (individual)Managing Control - Governing Body · NOT APPLICABLE
Young, Raina (individual)Managing Control - Governing Body · NOT APPLICABLE
Andrews, Amanda (individual)Operational/managerial Control · NOT APPLICABLE
Hard, Roy (individual)Operational/managerial Control · NOT APPLICABLE
Jain, Dinesh (individual)Operational/managerial Control · NOT APPLICABLE
Meystel, Moshe (individual)Operational/managerial Control · NOT APPLICABLE
Spector, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Turofsky, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Wilhelm, Naftali (individual)Operational/managerial Control · NOT APPLICABLE
Young, Raina (individual)Operational/managerial Control · NOT APPLICABLE
Meir Meystel Revocable Trust (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Elevate Care Palos Heights?

Elevate Care Palos Heights has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Elevate Care Palos Heights have?

It has 111 certified beds and cares for about 96 residents per day.

Has Elevate Care Palos Heights been fined?

Yes. CMS lists 3 penalties totaling $48,832 in the last three years.

Who owns Elevate Care Palos Heights?

It is part of Elevate Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Elevate Care Palos Heights?

(708) 597-9300. The facility is located at 12550 South Ridgeland Avenue, Palos Heights, IL 60463.

Other nursing homes in Palos Heights

Compare all nursing homes in Palos Heights, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.