Complete Care at Margate Park

Nursing Home · Chicago, IL

CMS overall rating 1/5 Abuse citation For profit - Limited Liability company

CMS certification number145881
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

4920 North Kenmore
Chicago, IL 60640
Cook County
Phone
(773) 769-2700
ZIP code
60640 – all care providers

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Facility details

Certified beds
310
Residents per day
185.6 (60% occupied)
Ownership
For profit - Limited Liability company
Legal name
Uptown Care and Rehabilitation Center LLC
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
August 1, 1996
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.5
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.1
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.01 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.45 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.86 (state 0.64 · U.S. 0.86)
Nurse aides
1.70 (state 2.09 · U.S. 2.32)
Weekend total
2.70 (state 3.08 · U.S. 3.42)
Nursing staff turnover
47.4 (state 44.5 · U.S. 45.8)%
RN turnover
55.0 (state 41.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 27, 2026
Health deficiencies (last cycle)
30.0 (state 12.5 · U.S. 9.3)
From complaints
16
Citations on record (3 years)
75 health · 5 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-03
2026-05-15 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-12
2026-05-15 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-12
2026-05-15 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-12
2026-04-13 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-27
2026-04-13 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-27
2026-02-27 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2026-02-27 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-20
2025-11-20 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-18
2025-11-20 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-18
2025-11-20 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-18
2025-11-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-18
2025-09-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-10-15
2025-09-23 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-15
2025-09-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-15
2025-09-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-15
2025-08-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-09-08
2025-08-06 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-09-08
2025-07-21 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-06
2025-07-18 Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
F0776 · Administration Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-09-08
2025-07-18 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-07-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-06-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-03
2025-04-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-01
2025-04-17 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-01
2025-04-03 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
F0944 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17
2025-04-03 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

6 penalties in the last three years, including $148,997 in fines.

DateTypeAmount
2025-09-23Fine$12,425
2025-07-18Payment Denial27 days payment denial
2025-07-18Fine$95,060
2024-11-21Fine$22,918
2023-11-19Fine$8,336
2023-09-15Fine$10,258

Ownership & management

NameRoleSince
NJ Chicago Opco Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
Levovitz, Yitzchok (individual)5%+ Indirect Ownership Interest
PC Chicago Topco LLC (organization)5%+ Indirect Ownership Interest
SMS 2021 Trust (organization)5%+ Indirect Ownership Interest
Al-Koubaytari, Maher (individual)Administrator · NOT APPLICABLE
Des Capital LLC (organization)Administrator · NOT APPLICABLE
JRK Investments LLC (organization)Administrator · NOT APPLICABLE
Klugman, Jacob (individual)Administrator · NOT APPLICABLE
Lee, Naisha (individual)Administrator · NOT APPLICABLE
Lelis, Laura (individual)Administrator · NOT APPLICABLE
Levovitz, Yitzchok (individual)Administrator · NOT APPLICABLE
PC Chicago Topco LLC (organization)Administrator · NOT APPLICABLE
Peace Capital Holdings LLC (organization)Administrator · NOT APPLICABLE
SMS 2021 Trust (organization)Administrator · NOT APPLICABLE
Sternbuch, Daniel (individual)Administrator · NOT APPLICABLE
Stein, Shalom (individual)Corporate Director · NOT APPLICABLE
Des Capital LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
JRK Investments LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Klugman, Jacob (individual)Indirect Ownership Interest · NOT APPLICABLE
Stein, Shalom (individual)Indirect Ownership Interest · NOT APPLICABLE
Sternbuch, Daniel (individual)Indirect Ownership Interest · NOT APPLICABLE
Levovitz, Yitzchok (individual)Managing Control - Governing Body · NOT APPLICABLE
Stein, Shalom (individual)Managing Control - Governing Body · NOT APPLICABLE
Al-Koubaytari, Maher (individual)Operational/managerial Control · NOT APPLICABLE
Lee, Naisha (individual)Operational/managerial Control · NOT APPLICABLE
Lelis, Laura (individual)Operational/managerial Control · NOT APPLICABLE
Levovitz, Yitzchok (individual)Operational/managerial Control · NOT APPLICABLE
Sternbuch, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
SMS 2021 Trust (organization)Trustee Of The Snf · NOT APPLICABLE
Stein, Shalom (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Margate Park?

Complete Care at Margate Park has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Complete Care at Margate Park have?

It has 310 certified beds and cares for about 186 residents per day.

Has Complete Care at Margate Park been fined?

Yes. CMS lists 6 penalties totaling $148,997 in the last three years.

Who owns Complete Care at Margate Park?

It is part of Complete Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Margate Park?

(773) 769-2700. The facility is located at 4920 North Kenmore, Chicago, IL 60640.

Other nursing homes in Chicago

Compare all nursing homes in Chicago, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.