Mercy Circle

Nursing Home · Chicago, IL

CMS overall rating 5/5 Non profit - Church related

CMS certification number146174

Contact & location

3659 West 99Th Street
Chicago, IL 60655
Cook County
Phone
(773) 253-3600
ZIP code
60655 – all care providers

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Facility details

Certified beds
23
Residents per day
22.5 (98% occupied)
Ownership
Non profit - Church related
Medicare certified since
January 10, 2015
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.5
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.1
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.35 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
1.41 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.23 (state 0.64 · U.S. 0.86)
Nurse aides
2.71 (state 2.09 · U.S. 2.32)
Weekend total
4.06 (state 3.08 · U.S. 3.42)
Nursing staff turnover
33.3 (state 44.5 · U.S. 45.8)%
RN turnover
25.0 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 30, 2026
Health deficiencies (last cycle)
9.0 (state 12.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
15 health · 10 fire safety
DateCitationSeverityStatus
2026-04-30 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-30 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2025-09-18 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-09
2025-09-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-09
2025-09-18 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-09
2025-02-06 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-20
2024-01-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2024-01-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-14
2023-08-05 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-08-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Sisters of Mercy of the Americas, INC (organization)5%+ Security Interest · NOT APPLICABLE
Hendricks, Ginny (individual)Administrator · NOT APPLICABLE
Lachowicz, Frances (individual)Administrator · NOT APPLICABLE
Paler-Dominguez, Carolyn (individual)Administrator · NOT APPLICABLE
Trinity Continuing Care Services (organization)Administrator · NOT APPLICABLE
Trinity Senior Services Management (organization)Administrator · NOT APPLICABLE
Barrett, John (individual)Corporate Director · NOT APPLICABLE
Connelly, Kevin (individual)Corporate Director · NOT APPLICABLE
Cypser, Delores (individual)Corporate Director · NOT APPLICABLE
Flanagan, Anna (individual)Corporate Director · NOT APPLICABLE
Houlihan, Nancy (individual)Corporate Director · NOT APPLICABLE
Johnson, Margaret (individual)Corporate Director · NOT APPLICABLE
Knightly, Eileen (individual)Corporate Director · NOT APPLICABLE
Lachowicz, Frances (individual)Corporate Director · NOT APPLICABLE
O'callaghan, Darlene (individual)Corporate Director · NOT APPLICABLE
Sheehan, Carolyn (individual)Corporate Director · NOT APPLICABLE
Walton, John (individual)Corporate Director · NOT APPLICABLE
Barrett, John (individual)Corporate Officer · NOT APPLICABLE
Connelly, Kevin (individual)Corporate Officer · NOT APPLICABLE
Houlihan, Nancy (individual)Corporate Officer · NOT APPLICABLE
O'callaghan, Darlene (individual)Corporate Officer · NOT APPLICABLE
Hendricks, Ginny (individual)Operational/managerial Control · NOT APPLICABLE
Lachowicz, Frances (individual)Operational/managerial Control · NOT APPLICABLE
Trinity Continuing Care Services (organization)Operational/managerial Control · NOT APPLICABLE
Trinity Senior Services Management (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mercy Circle?

Mercy Circle has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does Mercy Circle have?

It has 23 certified beds and cares for about 23 residents per day.

Has Mercy Circle been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Mercy Circle?

(773) 253-3600. The facility is located at 3659 West 99Th Street, Chicago, IL 60655.

Other nursing homes in Chicago

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.