Metropolis Rehab & HCC
Nursing Home · Metropolis, IL
CMS certification number145813
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
2299 Metropolis StreetMetropolis, IL 62960
Massac County
- Phone
- (618) 524-2634
- ZIP code
- 62960 – all care providers
Facility details
- Certified beds
- 101
- Residents per day
- 63.7 (63% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Metropolis Health Care Center,Llc
- Chain
- Tutera Senior Living & Health Care (25 facilities, avg 2.0★)
- Medicare certified since
- October 10, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.48 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.61 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.75 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.13 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.95 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 55.3 (state 44.5 · U.S. 45.8)%
- RN turnover
- 50.0 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- May 23, 2025
- Health deficiencies (last cycle)
- 44.0 (state 12.5 · U.S. 9.3)
- From complaints
- 41
- Citations on record (3 years)
- 58 health · 22 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-15 |
| 2026-05-26 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-15 |
| 2026-05-26 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-06-15 |
| 2026-05-26 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-05-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-04-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-04-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-04-04 |
| 2026-04-03 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-07 |
| 2026-04-03 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-07 |
| 2026-04-03 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-07 |
| 2026-04-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-07 |
| 2026-04-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-07 |
| 2026-03-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-26 |
| 2026-03-05 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. F0807 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-26 |
| 2026-03-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-26 |
| 2025-12-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2025-12-09 |
| 2025-09-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-17 |
| 2025-08-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-05-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-04 |
| 2025-05-23 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-04 |
| 2025-05-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-04 |
| 2024-12-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-12-06 |
| 2024-10-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-03 |
| 2024-07-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-23 |
| 2024-07-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-07-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-23 |
| 2024-07-12 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
6 penalties in the last three years, including $361,369 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-04-03 | Fine | $179,545 |
| 2025-11-17 | Payment Denial | 2 days payment denial |
| 2025-11-17 | Fine | $147,680 |
| 2024-05-10 | Fine | $10,913 |
| 2024-03-07 | Fine | $12,048 |
| 2023-10-31 | Fine | $11,183 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bloom, Randall (individual) | Administrator · NOT APPLICABLE | |
| Board, Lanesha (individual) | Administrator · NOT APPLICABLE | |
| Brooks, Kiley (individual) | Administrator · NOT APPLICABLE | |
| Smith, Lea (individual) | Administrator · NOT APPLICABLE | |
| Ti-Metropolis LLC (organization) | Administrator · NOT APPLICABLE | |
| Tutera, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Walnut Creek Management Company LLC (organization) | Administrator · NOT APPLICABLE | |
| Bloom, Randall (individual) | Corporate Officer · NOT APPLICABLE | |
| Brooks, Kiley (individual) | Corporate Officer · NOT APPLICABLE | |
| Tutera, Joseph (individual) | Corporate Officer · NOT APPLICABLE | |
| Tutera Investments, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Joseph Charles Tutera 2013 Family Irrevociable Trust Agreement (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Marian Olander Tutera 2020 Mrtl TR (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Tutera, Joseph (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Tutera, Marian (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bloom, Randall (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Board, Lanesha (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Brooks, Kiley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smith, Lea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tutera, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Walnut Creek Management Company LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Flanagan, Michael (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Metropolis Rehab & HCC?
Metropolis Rehab & HCC has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Metropolis Rehab & HCC have?
It has 101 certified beds and cares for about 64 residents per day.
Has Metropolis Rehab & HCC been fined?
Yes. CMS lists 6 penalties totaling $361,369 in the last three years.
Who owns Metropolis Rehab & HCC?
It is part of Tutera Senior Living & Health Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Metropolis Rehab & HCC?
(618) 524-2634. The facility is located at 2299 Metropolis Street, Metropolis, IL 62960.
Other nursing homes in Metropolis
-
Southgate Health Care Center
Nursing Home · Metropolis, IL · 140 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.