Southgate Health Care Center
Nursing Home · Metropolis, IL
CMS certification number145386
Contact & location
900 East Ninth StreetMetropolis, IL 62960
Massac County
- Phone
- (618) 524-2683
- ZIP code
- 62960 – all care providers
Facility details
- Certified beds
- 140
- Residents per day
- 91.9 (66% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Southgate Health Care Center, INC
- Medicare certified since
- August 1, 1979
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.75 (state 3.45 · U.S. 3.86)
- Registered nurses (RN)
- 0.38 (state 0.72 · U.S. 0.69)
- Licensed practical nurses
- 0.92 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.45 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.35 (state 3.08 · U.S. 3.42)
- Nursing staff turnover
- 58.4 (state 44.5 · U.S. 45.8)%
- RN turnover
- 28.6 (state 41.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 18, 2025
- Health deficiencies (last cycle)
- 10.0 (state 12.5 · U.S. 9.3)
- From complaints
- 9
- Citations on record (3 years)
- 35 health · 32 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-18 |
| 2026-06-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-02 |
| 2026-03-27 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-04-17 |
| 2026-03-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-01-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-02-10 |
| 2026-01-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-03 |
| 2026-01-27 | Employ staff that are licensed, certified, or registered in accordance with state laws. F0839 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-02-10 |
| 2026-01-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-03 |
| 2025-11-19 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-02 |
| 2025-05-30 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-04-18 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-10 |
| 2025-03-06 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-15 |
| 2025-03-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-15 |
| 2025-03-06 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-15 |
| 2025-03-06 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-15 |
| 2024-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-10-18 |
| 2024-10-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-18 |
| 2024-09-26 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-10-03 |
| 2024-09-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2024-08-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-09 |
| 2024-05-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-09 |
| 2024-05-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-14 |
| 2024-05-31 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-31 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2024-05-31 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
| 2023-04-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2023-05-10 |
| 2023-04-14 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. F0620 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-05-10 |
| 2023-04-14 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-19 |
| 2023-04-14 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-05-10 |
| 2023-04-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-10 |
| 2023-04-14 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-10 |
| 2023-04-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $20,170 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-01-27 | Payment Denial | 8 days payment denial |
| 2024-09-13 | Fine | $12,761 |
| 2023-12-11 | Fine | $7,409 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bell, Shelly (individual) | 5%+ Direct Ownership Interest · 6% | |
| Parker, Jane (individual) | 5%+ Direct Ownership Interest · 81% | |
| Thompson, Jeff (individual) | 5%+ Direct Ownership Interest · 6% | |
| Thompson, Samuel (individual) | 5%+ Direct Ownership Interest · 6% | |
| Bell, Shelly (individual) | Administrator · NOT APPLICABLE | |
| Daubert, Mary (individual) | Administrator · NOT APPLICABLE | |
| Parker, Jane (individual) | Administrator · NOT APPLICABLE | |
| Thompson, Jeff (individual) | Administrator · NOT APPLICABLE | |
| Thompson, Samuel (individual) | Administrator · NOT APPLICABLE | |
| Wright, Alex (individual) | Administrator · NOT APPLICABLE | |
| Bell, Shelly (individual) | Corporate Director · NOT APPLICABLE | |
| Parker, Jane (individual) | Corporate Director · NOT APPLICABLE | |
| Thompson, Jeff (individual) | Corporate Director · NOT APPLICABLE | |
| Thompson, Samuel (individual) | Corporate Director · NOT APPLICABLE | |
| Parker, Jane (individual) | Corporate Officer · NOT APPLICABLE | |
| Thompson, Samuel (individual) | Corporate Officer · NOT APPLICABLE | |
| Thompson, Samuel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Daubert, Mary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Thompson, Samuel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wright, Alex (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Southgate Health Care Center?
Southgate Health Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.
How many beds does Southgate Health Care Center have?
It has 140 certified beds and cares for about 92 residents per day.
Has Southgate Health Care Center been fined?
Yes. CMS lists 3 penalties totaling $20,170 in the last three years.
What is the phone number of Southgate Health Care Center?
(618) 524-2683. The facility is located at 900 East Ninth Street, Metropolis, IL 62960.
Other nursing homes in Metropolis
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Metropolis Rehab & HCC
Nursing Home · Metropolis, IL · 101 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.