McLean County Nursing Home

Nursing Home · Normal, IL

CMS overall rating 2/5 Abuse citation Government - County

CMS certification number145494
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

901 North Main
Normal, IL 61761
Mc Lean County
Phone
(309) 888-5380
ZIP code
61761 – all care providers

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Facility details

Certified beds
148
Residents per day
78.3 (53% occupied)
Ownership
Government - County
Legal name
County of McLean
Medicare certified since
June 21, 1984
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.5
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.1
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.07 (state 3.45 · U.S. 3.86)
Registered nurses (RN)
0.67 (state 0.72 · U.S. 0.69)
Licensed practical nurses
0.74 (state 0.64 · U.S. 0.86)
Nurse aides
2.65 (state 2.09 · U.S. 2.32)
Weekend total
3.29 (state 3.08 · U.S. 3.42)
Nursing staff turnover
41.1 (state 44.5 · U.S. 45.8)%
RN turnover
47.4 (state 41.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 13, 2025
Health deficiencies (last cycle)
4.0 (state 12.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
29 health · 1 fire safety
DateCitationSeverityStatus
2025-08-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-03
2025-08-13 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-29
2025-08-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-03
2025-08-13 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-03
2025-05-12 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2024-12-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-17
2024-08-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-14 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-14 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-14 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-06-07 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-27
2023-08-30 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22
2023-08-30 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of McLean (organization)5%+ Direct Ownership Interest · 100%
Argent Trust Company (organization)Administrator · NOT APPLICABLE
Bolster, Kimberly (individual)Administrator · NOT APPLICABLE
Bonnell, Chelsey (individual)Administrator · NOT APPLICABLE
Bounds, Sharon (individual)Administrator · NOT APPLICABLE
County of McLean (organization)Administrator · NOT APPLICABLE
Crowley, Rhonda (individual)Administrator · NOT APPLICABLE
Elevate Therapy Consulting Group, LLC (organization)Administrator · NOT APPLICABLE
Fishel, Brook (individual)Administrator · NOT APPLICABLE
Fitschen, Kandi (individual)Administrator · NOT APPLICABLE
Hochstatter, Julie (individual)Administrator · NOT APPLICABLE
Ingalsbe, Steven (individual)Administrator · NOT APPLICABLE
Matter, Steven (individual)Administrator · NOT APPLICABLE
Outlaw, Sarah (individual)Administrator · NOT APPLICABLE
Runge, Brian (individual)Administrator · NOT APPLICABLE
Templin Healthcare Accounting Services (organization)Administrator · NOT APPLICABLE
Wiley, Timothy (individual)Administrator · NOT APPLICABLE
Cochrane, Lisa (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Tinsley, Ronald (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Argent Trust Company (organization)Operational/managerial Control · NOT APPLICABLE
Bolster, Kimberly (individual)Operational/managerial Control · NOT APPLICABLE
Bonnell, Chelsey (individual)Operational/managerial Control · NOT APPLICABLE
Bounds, Sharon (individual)Operational/managerial Control · NOT APPLICABLE
County of McLean (organization)Operational/managerial Control · NOT APPLICABLE
Crowley, Rhonda (individual)Operational/managerial Control · NOT APPLICABLE
Fitschen, Kandi (individual)Operational/managerial Control · NOT APPLICABLE
Hochstatter, Julie (individual)Operational/managerial Control · NOT APPLICABLE
Ingalsbe, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Matter, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Outlaw, Sarah (individual)Operational/managerial Control · NOT APPLICABLE
Runge, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Wiley, Timothy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of McLean County Nursing Home?

McLean County Nursing Home has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Illinois.

How many beds does McLean County Nursing Home have?

It has 148 certified beds and cares for about 78 residents per day.

Has McLean County Nursing Home been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of McLean County Nursing Home?

(309) 888-5380. The facility is located at 901 North Main, Normal, IL 61761.

Other nursing homes in Normal

Compare all nursing homes in Normal, IL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.