Darcy Hall of Life Care

Nursing Home · West Palm Beach, FL

CMS overall rating 2/5 Abuse citation For profit - Limited Liability company

CMS certification number105516
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

2170 Palm Beach Lakes Blvd
West Palm Beach, FL 33409
Palm Beach County
Phone
(561) 683-3333
ZIP code
33409 – all care providers

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Facility details

Certified beds
220
Residents per day
181.5 (83% occupied)
Ownership
For profit - Limited Liability company
Legal name
Darcy Hall Medical Investors, LLC
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
November 1, 1985
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.2
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.93 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.87 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.62 (state 0.78 · U.S. 0.86)
Nurse aides
2.44 (state 2.31 · U.S. 2.32)
Weekend total
3.53 (state 3.49 · U.S. 3.42)
Nursing staff turnover
27.2 (state 41.4 · U.S. 45.8)%
RN turnover
45.3 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 30, 2025
Health deficiencies (last cycle)
13.0 (state 7.1 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
28 health · 2 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-03-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-09
2026-02-24 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2025-09-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-29
2025-09-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-29
2025-07-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-09
2025-01-30 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2025-01-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-02
2023-11-08 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-08
2023-10-05 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-10-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-10-05 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-10-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-10-05 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-10-05 Provide bedrooms that don't allow residents to see each other when privacy is needed.
F0914 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-09-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-20
2022-06-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-09
2022-06-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-09
2022-06-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-09
2022-06-09 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-09
2022-06-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-09
2022-06-09 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2022-07-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $30,924 in fines.

DateTypeAmount
2025-09-05Fine$30,924

Ownership & management

NameRoleSince
Darcy Hall Medical Investors, LLC (organization)Administrator · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Administrator · NOT APPLICABLE
Preston, Forrest (individual)Administrator · NOT APPLICABLE
Rodriguez, Yanitza (individual)Administrator · NOT APPLICABLE
Stephens, Kendra (individual)Administrator · NOT APPLICABLE
Henry, Terry (individual)Corporate Director · NOT APPLICABLE
Cross, Cindy (individual)Corporate Officer · NOT APPLICABLE
Thurmond, Joan (individual)Corporate Officer · NOT APPLICABLE
Preston, Forrest (individual)Direct Ownership Interest · NOT APPLICABLE
Preston, Forrest (individual)Indirect Ownership Interest · NOT APPLICABLE
Kapelos, Joann (individual)Managing Control - Governing Body · NOT APPLICABLE
Preston, Aaron (individual)Managing Control - Governing Body · NOT APPLICABLE
Stephens, Kendra (individual)Managing Control - Governing Body · NOT APPLICABLE
Darcy Hall Medical Investors, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Fletcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Kapelos, Joann (individual)Operational/managerial Control · NOT APPLICABLE
Lay, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Preston, Aaron (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Aubrey (individual)Operational/managerial Control · NOT APPLICABLE
Preston, Forrest (individual)Operational/managerial Control · NOT APPLICABLE
Rodriguez, Yanitza (individual)Operational/managerial Control · NOT APPLICABLE
Stephens, Kendra (individual)Operational/managerial Control · NOT APPLICABLE
Swanker, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Ziegler, James (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Darcy Hall of Life Care?

Darcy Hall of Life Care has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Darcy Hall of Life Care have?

It has 220 certified beds and cares for about 182 residents per day.

Has Darcy Hall of Life Care been fined?

Yes. CMS lists 1 penalty totaling $30,924 in the last three years.

Who owns Darcy Hall of Life Care?

It is part of Life Care Centers of America and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Darcy Hall of Life Care?

(561) 683-3333. The facility is located at 2170 Palm Beach Lakes Blvd, West Palm Beach, FL 33409.

Other nursing homes in West Palm Beach

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.