Courtyards of Orlando Care Center and Rehab

Nursing Home · Orlando, FL

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number105431

Contact & location

1900 Mercy Drive
Orlando, FL 32808
Orange County
Phone
(407) 299-5404
ZIP code
32808 – all care providers

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Facility details

Certified beds
120
Residents per day
115.2 (96% occupied)
Ownership
For profit - Limited Liability company
Legal name
Courtyards Nursing and Rehab LLC
Chain
FL SNF Trust (10 facilities, avg 3.2★)
Medicare certified since
July 1, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 1/5
State avg 4.2
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.55 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.29 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.89 (state 0.78 · U.S. 0.86)
Nurse aides
2.36 (state 2.31 · U.S. 2.32)
Weekend total
3.18 (state 3.49 · U.S. 3.42)
Nursing staff turnover
51.6 (state 41.4 · U.S. 45.8)%
RN turnover
76.9 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 14, 2025
Health deficiencies (last cycle)
5.0 (state 7.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
22 health · 0 fire safety
DateCitationSeverityStatus
2025-08-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-14
2025-08-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-14
2025-08-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-14
2025-08-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-14
2025-08-14 Help the resident make transportation arrangements to and from radiology services.
F0778 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-14
2024-08-19 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-05
2024-03-21 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2024-03-21 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-21
2022-05-19 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20
2022-05-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Courtyards Nursing Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
FL Master Opco Holdco II LLC (organization)5%+ Indirect Ownership Interest
FL SNF Trust I (organization)5%+ Indirect Ownership Interest
FL SNF Trust II (organization)5%+ Indirect Ownership Interest
Ellenbogen, Moss (individual)Corporate Officer · NOT APPLICABLE
Cruz-Pizarro, Naihomi (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Courtyards of Orlando Care Center and Rehab?

Courtyards of Orlando Care Center and Rehab has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Courtyards of Orlando Care Center and Rehab have?

It has 120 certified beds and cares for about 115 residents per day.

Has Courtyards of Orlando Care Center and Rehab been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Courtyards of Orlando Care Center and Rehab?

It is part of FL SNF Trust and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Courtyards of Orlando Care Center and Rehab?

(407) 299-5404. The facility is located at 1900 Mercy Drive, Orlando, FL 32808.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.