West Melbourne Health & Rehabilitation Center
Nursing Home · West Melbourne, FL
CMS certification number105376
Contact & location
2125 West New Haven AveWest Melbourne, FL 32904
Brevard County
- Phone
- (321) 725-7360
- ZIP code
- 32904 – all care providers
Facility details
- Certified beds
- 180
- Residents per day
- 152.3 (85% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Northport Health Services of Florida, LLC
- Chain
- NHS Management (43 facilities, avg 2.9★)
- Medicare certified since
- September 3, 1980
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.73 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.58 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 0.87 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.28 (state 2.31 · U.S. 2.32)
- Weekend total
- 3.12 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 47.4 (state 41.4 · U.S. 45.8)%
- RN turnover
- 40.0 (state 46.0 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 4, 2025
- Health deficiencies (last cycle)
- 13.0 (state 7.1 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 37 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2025-12-04 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-14 |
| 2024-02-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-06 |
| 2024-02-06 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-06 |
| 2023-12-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2023-12-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-15 |
| 2022-03-16 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
| 2022-03-16 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-15 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Estes, James (individual) | 5%+ Direct Ownership Interest · 68% | |
| James N Estes JR Family Dynasty TR No 2 (organization) | 5%+ Direct Ownership Interest · 10% | |
| James Norman Estes JR TR (organization) | 5%+ Direct Ownership Interest · 6% | |
| Jennifer E Agee Family Dynasty TR No 2 (organization) | 5%+ Direct Ownership Interest · 10% | |
| Jennifer Lee Estes TR 031093 (organization) | 5%+ Direct Ownership Interest · 6% | |
| Regions Bank (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Regions Bank (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| McVea, Cheri (individual) | Corporate Director · NOT APPLICABLE | |
| Rasco, Lynn (individual) | Corporate Director · NOT APPLICABLE | |
| Schneider, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Toney, Darin (individual) | Corporate Director · NOT APPLICABLE | |
| Estes, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Long, Phillip (individual) | Corporate Officer · NOT APPLICABLE | |
| Caiati, Denise (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McVea, Cheri (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rasco, Lynn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schneider, Julie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Toney, Darin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Caiati, Denise (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of West Melbourne Health & Rehabilitation Center?
West Melbourne Health & Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.
How many beds does West Melbourne Health & Rehabilitation Center have?
It has 180 certified beds and cares for about 152 residents per day.
Has West Melbourne Health & Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns West Melbourne Health & Rehabilitation Center?
It is part of NHS Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of West Melbourne Health & Rehabilitation Center?
(321) 725-7360. The facility is located at 2125 West New Haven Ave, West Melbourne, FL 32904.
Other nursing homes in West Melbourne
-
Indian River Center
Nursing Home · West Melbourne, FL · 179 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.