Willowbrooke Court at Cokesbury Village
Nursing Home · Hockessin, DE
CMS certification number085017
Contact & location
726 Loveville RoadHockessin, DE 19707
New Castle County
- Phone
- (302) 234-4444
- ZIP code
- 19707 – all care providers
Facility details
- Certified beds
- 10
- Residents per day
- 2.2 (22% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Acts Retirement-Life Communities INC
- Chain
- Acts Retirement-Life Communities (27 facilities, avg 4.7★)
- Medicare certified since
- October 16, 1978
- Participates in
- Medicare
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.96 (state 4.35 · U.S. 3.86)
- Registered nurses (RN)
- 1.34 (state 0.97 · U.S. 0.69)
- Licensed practical nurses
- 0.48 (state 0.98 · U.S. 0.86)
- Nurse aides
- 2.13 (state 2.40 · U.S. 2.32)
- Weekend total
- 3.56 (state 3.89 · U.S. 3.42)
- Nursing staff turnover
- —
- RN turnover
- —
Inspections
- Last standard inspection
- July 29, 2025
- Health deficiencies (last cycle)
- 4.0 (state 10.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 11 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-29 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-07-29 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-07-29 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2025-07-29 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-12 |
| 2024-09-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-23 |
| 2024-09-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-23 |
| 2024-09-03 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-23 |
| 2023-10-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-10-03 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. F0635 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-10-03 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-10-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Acts Management Services, INC. (organization) | Administrator · NOT APPLICABLE | |
| Acts Retirement-Life Communities INC (organization) | Administrator · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| Ahern, Susan (individual) | Administrator · NOT APPLICABLE | |
| Baker Tilly Advisory Group LP (organization) | Administrator · NOT APPLICABLE | |
| Baker Tilly US LLP (organization) | Administrator · NOT APPLICABLE | |
| Binz-Perrone, Kristen (individual) | Administrator · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Administrator · NOT APPLICABLE | |
| Fox, Glenn (individual) | Administrator · NOT APPLICABLE | |
| Grant, Gerald (individual) | Administrator · NOT APPLICABLE | |
| Janney, Brian (individual) | Administrator · NOT APPLICABLE | |
| U.S. Bank (organization) | Administrator · NOT APPLICABLE | |
| Allmond, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Brod, Kathryn (individual) | Corporate Director · NOT APPLICABLE | |
| Callaway, Warren (individual) | Corporate Director · NOT APPLICABLE | |
| Chamberlain, Linda (individual) | Corporate Director · NOT APPLICABLE | |
| Detweiler, Harold (individual) | Corporate Director · NOT APPLICABLE | |
| Esterhai, John (individual) | Corporate Director · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Director · NOT APPLICABLE | |
| Glynn, James (individual) | Corporate Director · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Director · NOT APPLICABLE | |
| Greer, Jason (individual) | Corporate Director · NOT APPLICABLE | |
| Kelly, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Lammers, John (individual) | Corporate Director · NOT APPLICABLE | |
| Lawson, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Director · NOT APPLICABLE | |
| Middlebrooks, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Reichard, Dawn (individual) | Corporate Director · NOT APPLICABLE | |
| Ahern, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Allmond, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Corporate Officer · NOT APPLICABLE | |
| Fox, Glenn (individual) | Corporate Officer · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Officer · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Officer · NOT APPLICABLE | |
| Lawson, Daniel (individual) | Corporate Officer · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Officer · NOT APPLICABLE | |
| Acts Acquisition and Development Company LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Alliance Management LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Communities of Maryland, INC. (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Legacy Foundation, INC. (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Retirement Services, INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Signature Community Services INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bonita Springs Retirement Village INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Mease Life INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Management Services, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Acts Retirement-Life Communities INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ahern, Susan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fox, Glenn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Grant, Gerald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| U.S. Bank (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willowbrooke Court at Cokesbury Village?
Willowbrooke Court at Cokesbury Village has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Delaware.
How many beds does Willowbrooke Court at Cokesbury Village have?
It has 10 certified beds and cares for about 2 residents per day.
Has Willowbrooke Court at Cokesbury Village been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willowbrooke Court at Cokesbury Village?
It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willowbrooke Court at Cokesbury Village?
(302) 234-4444. The facility is located at 726 Loveville Road, Hockessin, DE 19707.
Other nursing homes in Hockessin
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Complete Care at Brackenville LLC
Nursing Home · Hockessin, DE · 104 beds
★★★★ -
Regal Heights Healthcare & Rehab Center
Nursing Home · Hockessin, DE · 172 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.