Civita Care Center at West River
Nursing Home · Milford, CT
CMS certification number075377
Contact & location
245 Orange AvenueMilford, CT 06460
South Central Ct County
- Phone
- (203) 876-5123
- ZIP code
- 06460 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 111.5 (93% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- BH West River LLC
- Chain
- Civita Care Centers (6 facilities, avg 2.0★)
- Medicare certified since
- August 4, 1992
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.61 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.71 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.99 (state 0.82 · U.S. 0.86)
- Nurse aides
- 1.91 (state 2.22 · U.S. 2.32)
- Weekend total
- 3.13 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 30.6 (state 37.4 · U.S. 45.8)%
- RN turnover
- 42.9 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 29, 2025
- Health deficiencies (last cycle)
- 12.0 (state 13.4 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 26 health · 27 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-01-29 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-01 |
| 2025-01-29 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-01 |
| 2025-01-29 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-29 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2023-01-26 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-09 |
| 2023-01-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-09 |
| 2023-01-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-09 |
| 2023-01-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-09 |
| 2023-01-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-09 |
| 2023-01-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-09 |
| 2023-01-26 | Report COVID19 data to residents and families. F0885 · Infection Control Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2023-03-09 |
| 2020-02-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-24 |
| 2020-02-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-24 |
| 2020-02-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-24 |
| 2020-02-14 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-24 |
| 2020-02-14 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2020-03-24 |
| 2020-02-14 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2020-03-24 |
| 2020-02-14 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2020-03-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| CT6 Opco Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Esnh LLC (organization) | 5%+ Indirect Ownership Interest | |
| Jpnh LLC (organization) | 5%+ Indirect Ownership Interest | |
| Pepper, Yehuda (individual) | 5%+ Indirect Ownership Interest | |
| Schwarcz, Elliot (individual) | 5%+ Indirect Ownership Interest | |
| 245 Orange LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Schwarcz, Elliot (individual) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| 245 Orange LLC (organization) | Administrator · NOT APPLICABLE | |
| Balsamo, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Cleary, Kevin (individual) | Administrator · NOT APPLICABLE | |
| CT6 Propco Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| Esnh LLC (organization) | Administrator · NOT APPLICABLE | |
| Everflow Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Friedman, Samuel (individual) | Administrator · NOT APPLICABLE | |
| Jpnh LLC (organization) | Administrator · NOT APPLICABLE | |
| Pepper, Yehuda (individual) | Administrator · NOT APPLICABLE | |
| Schwarcz, Elliot (individual) | Administrator · NOT APPLICABLE | |
| Sfnh LLC (organization) | Administrator · NOT APPLICABLE | |
| Templer, David (individual) | Administrator · NOT APPLICABLE | |
| Pepper, Yehuda (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cleary, Kevin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pepper, Yehuda (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Civita Care Center at West River?
Civita Care Center at West River has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Civita Care Center at West River have?
It has 120 certified beds and cares for about 112 residents per day.
Has Civita Care Center at West River been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Civita Care Center at West River?
It is part of Civita Care Centers and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Civita Care Center at West River?
(203) 876-5123. The facility is located at 245 Orange Avenue, Milford, CT 06460.
Other nursing homes in Milford
-
Milford Health and Rehabilitation Center
Nursing Home · Milford, CT · 120 beds
★★★★★ -
Civita Care Center at Milford
Nursing Home · Milford, CT · 120 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.