Milford Health and Rehabilitation Center

Nursing Home · Milford, CT

CMS overall rating 5/5 For profit - Corporation

CMS certification number075064

Contact & location

195 Platt Street
Milford, CT 06460
South Central Ct County
Phone
(203) 878-5958
ZIP code
06460 – all care providers

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Facility details

Certified beds
120
Residents per day
114.9 (96% occupied)
Ownership
For profit - Corporation
Legal name
Milford Health Care Center,Inc.
Chain
National Health Care Associates (42 facilities, avg 3.2★)
Medicare certified since
February 1, 1971
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.2
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.98 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.54 (state 0.69 · U.S. 0.69)
Licensed practical nurses
1.07 (state 0.82 · U.S. 0.86)
Nurse aides
2.37 (state 2.22 · U.S. 2.32)
Weekend total
3.66 (state 3.37 · U.S. 3.42)
Nursing staff turnover
21.4 (state 37.4 · U.S. 45.8)%
RN turnover
27.8 (state 38.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 19, 2026
Health deficiencies (last cycle)
9.0 (state 13.4 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
21 health · 0 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-16 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-28
2026-06-16 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-28
2026-02-19 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-04-02
2026-02-19 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-02-19 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-02-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-02-19 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-02-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2026-02-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-02
2024-10-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-06
2024-06-04 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-16
2024-06-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-16
2024-06-04 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-16
2024-06-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-16
2024-06-04 Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-07-16
2024-06-04 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-07-16
2024-06-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-07-16
2022-01-26 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-22
2022-01-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-22
2022-01-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-22
2022-01-26 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2022-03-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $19,122 in fines.

DateTypeAmount
2026-02-19Fine$19,122

Ownership & management

NameRoleSince
Marvin Ostreicher Family Trust 2012 (organization)5%+ Direct Ownership Interest · 25%
Senga Trust (organization)5%+ Direct Ownership Interest · 50%
Susan Ostreicher Family Trust 2012 (organization)5%+ Direct Ownership Interest · 25%
Zitter, Agnes (individual)5%+ Indirect Ownership Interest · 50%
Ostreicher, Marvin (individual)Corporate Director · NOT APPLICABLE
Zitter, Agnes (individual)Corporate Director · NOT APPLICABLE
Ostreicher, Marvin (individual)Corporate Officer · NOT APPLICABLE
Zitter, Agnes (individual)Corporate Officer · NOT APPLICABLE
Wallak, Joanne (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Milford Health and Rehabilitation Center?

Milford Health and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.

How many beds does Milford Health and Rehabilitation Center have?

It has 120 certified beds and cares for about 115 residents per day.

Has Milford Health and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $19,122 in the last three years.

Who owns Milford Health and Rehabilitation Center?

It is part of National Health Care Associates and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Milford Health and Rehabilitation Center?

(203) 878-5958. The facility is located at 195 Platt Street, Milford, CT 06460.

Other nursing homes in Milford

Compare all nursing homes in Milford, CT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.