Los Altos Post-Acute

Nursing Home · Los Altos, CA

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number056116

Contact & location

809 Fremont Avenue
Los Altos, CA 94024
Santa Clara County
Phone
(650) 941-5255
ZIP code
94024 – all care providers

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Facility details

Certified beds
152
Residents per day
146.8 (97% occupied)
Ownership
For profit - Limited Liability company
Legal name
Covenant Care California, LLC
Chain
Covenant Care (12 facilities, avg 2.8★)
Medicare certified since
December 31, 1971
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.15 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.67 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.04 (state 1.20 · U.S. 0.86)
Nurse aides
2.44 (state 2.65 · U.S. 2.32)
Weekend total
3.74 (state 4.09 · U.S. 3.42)
Nursing staff turnover
52.4 (state 36.7 · U.S. 45.8)%
RN turnover
60.7 (state 38.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 27, 2025
Health deficiencies (last cycle)
7.0 (state 15.7 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
52 health · 26 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-13
2026-06-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-13
2026-06-16 Honor each resident's preferences, choices, values and beliefs.
F0675 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-03
2026-02-25 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2026-01-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-06
2025-06-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-24
2025-03-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-12
2025-02-27 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-27 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2025-01-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-16
2024-09-25 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-09
2024-09-25 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-10
2024-08-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-03
2024-06-03 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-06-03 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-01-18 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-05
2023-12-07 Have policies on smoking.
F0926 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-05
2023-10-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-10-26 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-15
2023-09-21 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-15
2022-03-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-04-14
2022-03-15 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2022-03-15 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-14
2019-11-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2020-01-02
2019-11-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02
2019-11-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-02

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Covenant Care California, LLC (organization)5%+ Direct Ownership Interest
Covenant Care, LLC (organization)5%+ Direct Ownership Interest
Centre Capital Investors V, LP (organization)5%+ Indirect Ownership Interest
Centre Covenant Purchaser (B), LLC (organization)5%+ Indirect Ownership Interest
Centre Covenant Purchaser (Q), LLC (organization)5%+ Indirect Ownership Interest
Centre Covenant Purchaser (S), LLC (organization)5%+ Indirect Ownership Interest
Centre V Secondary Fund, L.P. (organization)5%+ Indirect Ownership Interest
Covenant Holdco, LLC (organization)5%+ Indirect Ownership Interest
Covenant Subco, LLC (organization)5%+ Indirect Ownership Interest
Evans, Mary (individual)5%+ Indirect Ownership Interest
Levin, Robert (individual)5%+ Indirect Ownership Interest
Sims, Christine (individual)5%+ Indirect Ownership Interest
State Treasurer of Mich Custodian of Public School Empl Rtmnt Systems (organization)5%+ Indirect Ownership Interest
Stockwell Fund II LP (organization)5%+ Indirect Ownership Interest
Torok, Andrew (individual)5%+ Indirect Ownership Interest
Midcap Funding IV Trust (organization)5%+ Security Interest · NOT APPLICABLE
Ashley, Dava (individual)Corporate Officer · NOT APPLICABLE
Carney, Kevin (individual)Corporate Officer · NOT APPLICABLE
Evans, Mary (individual)Corporate Officer · NOT APPLICABLE
Hassell, Lance (individual)Corporate Officer · NOT APPLICABLE
Levin, Robert (individual)Corporate Officer · NOT APPLICABLE
Sims, Christine (individual)Corporate Officer · NOT APPLICABLE
Torok, Andrew (individual)Corporate Officer · NOT APPLICABLE
Ashley, Dava (individual)Operational/managerial Control · NOT APPLICABLE
Evans, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Hassell, Lance (individual)Operational/managerial Control · NOT APPLICABLE
Levin, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Sims, Christine (individual)Operational/managerial Control · NOT APPLICABLE
Sparks, Carol (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Los Altos Post-Acute?

Los Altos Post-Acute has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Los Altos Post-Acute have?

It has 152 certified beds and cares for about 147 residents per day.

Has Los Altos Post-Acute been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Los Altos Post-Acute?

It is part of Covenant Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Los Altos Post-Acute?

(650) 941-5255. The facility is located at 809 Fremont Avenue, Los Altos, CA 94024.

Other nursing homes in Los Altos

Compare all nursing homes in Los Altos, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.