Torrance Care Center West, INC

Nursing Home · Torrance, CA

CMS overall rating 2/5 For profit - Corporation

CMS certification number055952

Contact & location

4333 Torrance Blvd
Torrance, CA 90503
Los Angeles County
Phone
(310) 370-4561
ZIP code
90503 – all care providers

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Facility details

Certified beds
195
Residents per day
175.8 (90% occupied)
Ownership
For profit - Corporation
Legal name
Torrance Care Center West INC
Chain
Rollins-Nelson Healthcare Management (8 facilities, avg 2.4★)
Medicare certified since
January 1, 1973
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.2
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.14 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.32 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.76 (state 1.20 · U.S. 0.86)
Nurse aides
3.07 (state 2.65 · U.S. 2.32)
Weekend total
3.79 (state 4.09 · U.S. 3.42)
Nursing staff turnover
25.8 (state 36.7 · U.S. 45.8)%
RN turnover
10.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 14, 2025
Health deficiencies (last cycle)
35.0 (state 15.7 · U.S. 9.3)
From complaints
11
Citations on record (3 years)
69 health · 11 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-25 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-18
2026-06-25 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-18
2026-06-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-02
2026-06-08 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-02
2026-02-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-03-05
2026-02-11 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2026-02-11 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-05
2025-12-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-10
2025-12-15 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-09
2025-09-15 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-28
2025-09-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-28
2025-08-14 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
F0741 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-07-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-31
2024-12-18 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-05
2024-12-18 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-05
2024-09-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-02
2024-08-27 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-18
2024-08-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
K
Immediate jeopardy to resident health or safety
Corrected 2024-08-18
2024-07-26 Hire a qualified full-time social worker in a facility with more than 120 beds.
F0850 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-26
2024-07-26 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18
2024-07-26 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $45,047 in fines.

DateTypeAmount
2026-02-11Fine$9,110
2025-07-15Fine$19,136
2024-07-26Payment Denial39 days payment denial
2024-07-26Fine$16,801

Ownership & management

NameRoleSince
TCC Properties West, LLC (organization)5%+ Direct Ownership Interest · 100%
Nelson, William (individual)5%+ Mortgage Interest · NOT APPLICABLE
Rollins, Vicki (individual)5%+ Mortgage Interest · NOT APPLICABLE
TCC Properties West, LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Nelson, William (individual)5%+ Security Interest · NOT APPLICABLE
Rollins, Vicki (individual)5%+ Security Interest · NOT APPLICABLE
Lara, Susan (individual)Administrator · NOT APPLICABLE
Muttalib, Azhar (individual)Administrator · NOT APPLICABLE
Nelson, William (individual)Administrator · NOT APPLICABLE
TCC Properties West, LLC (organization)Administrator · NOT APPLICABLE
Torrance Care Center West INC (organization)Administrator · NOT APPLICABLE
Tuyor, Myrna (individual)Administrator · NOT APPLICABLE
Nelson, William (individual)Corporate Director · NOT APPLICABLE
Rollins, Vicki (individual)Corporate Director · NOT APPLICABLE
Nelson, William (individual)Corporate Officer · NOT APPLICABLE
Rollins, Vicki (individual)Corporate Officer · NOT APPLICABLE
Nelson, William (individual)Direct Ownership Interest · NOT APPLICABLE
Rollins, Vicki (individual)Direct Ownership Interest · NOT APPLICABLE
Torrance Care Center West INC (organization)Direct Ownership Interest · NOT APPLICABLE
Torrance Care Center West INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Lara, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Muttalib, Azhar (individual)Operational/managerial Control · NOT APPLICABLE
Torrance Care Center West INC (organization)Operational/managerial Control · NOT APPLICABLE
Tuyor, Myrna (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Torrance Care Center West, INC?

Torrance Care Center West, INC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Torrance Care Center West, INC have?

It has 195 certified beds and cares for about 176 residents per day.

Has Torrance Care Center West, INC been fined?

Yes. CMS lists 4 penalties totaling $45,047 in the last three years.

Who owns Torrance Care Center West, INC?

It is part of Rollins-Nelson Healthcare Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Torrance Care Center West, INC?

(310) 370-4561. The facility is located at 4333 Torrance Blvd, Torrance, CA 90503.

Other nursing homes in Torrance

Compare all nursing homes in Torrance, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.