Encore Healthcare and Rehabi of Malvern
Nursing Home · Malvern, AR
CMS certification number045393
Contact & location
1820 West Moline StreetMalvern, AR 72104
Hot Spring County
- Phone
- (501) 337-9581
- ZIP code
- 72104 – all care providers
Facility details
- Certified beds
- 108
- Residents per day
- 84.1 (78% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Malvern Health and Rehab, LLC
- Chain
- Southern Administrative Services (35 facilities, avg 3.8★)
- Medicare certified since
- November 16, 2003
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.64 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.35 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 1.11 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.18 (state 2.67 · U.S. 2.32)
- Weekend total
- 3.02 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 49.0 (state 49.5 · U.S. 45.8)%
- RN turnover
- 44.4 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 21, 2026
- Health deficiencies (last cycle)
- 2.0 (state 2.9 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 19 health · 1 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-10 |
| 2025-11-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-10 |
| 2025-03-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-07 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2024-11-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-21 |
| 2024-11-21 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-21 |
| 2024-11-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-21 |
| 2024-11-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-21 |
| 2023-11-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-09 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-10-27 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-23 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| 4P2T1 Ops Holding LP (organization) | 5%+ Direct Ownership Interest · 100% | |
| Jej Assets LP (organization) | 5%+ Indirect Ownership Interest | |
| Ponthie, Sharlot (individual) | 5%+ Indirect Ownership Interest | |
| Ponthie, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Alexark1 LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Jej Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Bates, Hope (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Encore Healthcare and Rehabi of Malvern?
Encore Healthcare and Rehabi of Malvern has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Encore Healthcare and Rehabi of Malvern have?
It has 108 certified beds and cares for about 84 residents per day.
Has Encore Healthcare and Rehabi of Malvern been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Encore Healthcare and Rehabi of Malvern?
It is part of Southern Administrative Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Encore Healthcare and Rehabi of Malvern?
(501) 337-9581. The facility is located at 1820 West Moline Street, Malvern, AR 72104.
Other nursing homes in Malvern
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Arbor Oaks Healthcare and Rehabilitation Center
Nursing Home · Malvern, AR · 94 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.