Arbor Oaks Healthcare and Rehabilitation Center
Nursing Home · Malvern, AR
CMS certification number045270
Contact & location
955 DivisionMalvern, AR 72104
Hot Spring County
- Phone
- (501) 332-5251
- ZIP code
- 72104 – all care providers
Facility details
- Certified beds
- 94
- Residents per day
- 65.3 (69% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Malvern SNF Operations LLC
- Chain
- Southern Administrative Services (35 facilities, avg 3.8★)
- Medicare certified since
- February 1, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.72 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.35 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 1.19 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.18 (state 2.67 · U.S. 2.32)
- Weekend total
- 3.13 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 47.6 (state 49.5 · U.S. 45.8)%
- RN turnover
- 0.0 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 2, 2025
- Health deficiencies (last cycle)
- 3.0 (state 2.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 19 health · 3 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-07-02 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-07-02 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-07-25 |
| 2025-06-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-11 |
| 2024-06-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-08-06 |
| 2024-06-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2024-06-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2024-06-27 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2024-06-27 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2024-06-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2023-07-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-28 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $8,018 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-27 | Payment Denial | 11 days payment denial |
| 2024-06-27 | Fine | $8,018 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 4P2T1 Ops Holding LP (organization) | 5%+ Direct Ownership Interest · 100% | |
| Jej Assets LP (organization) | 5%+ Indirect Ownership Interest | |
| Ponthie, Sharlot (individual) | 5%+ Indirect Ownership Interest | |
| Ponthie, John (individual) | Administrator · NOT APPLICABLE | |
| Worthington, Chyra (individual) | Administrator · NOT APPLICABLE | |
| Ponthie, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Alexark1 LLC (organization) | General Partnership Interest · NOT APPLICABLE | |
| Jej Management, LLC (organization) | General Partnership Interest · NOT APPLICABLE | |
| Ponthie, John (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Worthington, Chyra (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Arbor Oaks Healthcare and Rehabilitation Center?
Arbor Oaks Healthcare and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Arbor Oaks Healthcare and Rehabilitation Center have?
It has 94 certified beds and cares for about 65 residents per day.
Has Arbor Oaks Healthcare and Rehabilitation Center been fined?
Yes. CMS lists 2 penalties totaling $8,018 in the last three years.
Who owns Arbor Oaks Healthcare and Rehabilitation Center?
It is part of Southern Administrative Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Arbor Oaks Healthcare and Rehabilitation Center?
(501) 332-5251. The facility is located at 955 Division, Malvern, AR 72104.
Other nursing homes in Malvern
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Encore Healthcare and Rehabi of Malvern
Nursing Home · Malvern, AR · 108 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.