The Springs of Avalon
Nursing Home · West Memphis, AR
CMS certification number045217
Contact & location
610 South Avalon STWest Memphis, AR 72301
Crittenden County
- Phone
- (870) 735-4543
- ZIP code
- 72301 – all care providers
Facility details
- Certified beds
- 85
- Residents per day
- 81.5 (96% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- West Memphis Operators, LLC
- Chain
- The Springs Arkansas (26 facilities, avg 3.4★)
- Medicare certified since
- November 1, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.23 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.31 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 0.86 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.06 (state 2.67 · U.S. 2.32)
- Weekend total
- 2.86 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 56.3 (state 49.5 · U.S. 45.8)%
- RN turnover
- 85.7 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 27, 2025
- Health deficiencies (last cycle)
- 6.0 (state 2.9 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 24 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-02-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2025-02-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2025-02-27 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2025-02-27 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2025-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2025-02-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2024-05-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2024-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2024-02-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. F0575 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Put firmly secured handrails on each side of hallways. F0924 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-02-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2022-10-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
| 2022-10-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
| 2022-10-28 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
| 2022-10-28 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
| 2022-10-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
| 2022-10-28 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
| 2022-10-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,416 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-14 | Fine | $8,416 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Aj-Arp LLC (organization) | Administrator · NOT APPLICABLE | |
| Figures, Koyia (individual) | Administrator · NOT APPLICABLE | |
| Gutman, Isaac (individual) | Administrator · NOT APPLICABLE | |
| Hoffman, Alexander (individual) | Administrator · NOT APPLICABLE | |
| Hoffman, Helen (individual) | Administrator · NOT APPLICABLE | |
| Knowlton, Laportia (individual) | Administrator · NOT APPLICABLE | |
| Kurz, Chaim (individual) | Administrator · NOT APPLICABLE | |
| Kurz, Solomon (individual) | Administrator · NOT APPLICABLE | |
| West Memphis Building LLC (organization) | Administrator · NOT APPLICABLE | |
| White River Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Figures, Koyia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Knowlton, Laportia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| White River Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Springs of Avalon?
The Springs of Avalon has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does The Springs of Avalon have?
It has 85 certified beds and cares for about 82 residents per day.
Has The Springs of Avalon been fined?
Yes. CMS lists 1 penalty totaling $8,416 in the last three years.
Who owns The Springs of Avalon?
It is part of The Springs Arkansas and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Springs of Avalon?
(870) 735-4543. The facility is located at 610 South Avalon ST, West Memphis, AR 72301.
Other nursing homes in West Memphis
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The Springs Broadway
Nursing Home · West Memphis, AR · 119 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.