The Springs Broadway

Nursing Home · West Memphis, AR

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number045195

Contact & location

800 West Broadway
West Memphis, AR 72301
Crittenden County
Phone
(870) 735-5174
ZIP code
72301 – all care providers

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Facility details

Certified beds
119
Residents per day
79.9 (67% occupied)
Ownership
For profit - Limited Liability company
Legal name
West Memphis Wellness LLC
Chain
The Springs Arkansas (26 facilities, avg 3.4★)
Medicare certified since
April 1, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.4
Health inspections★★★★★ 2/5
State avg 3.2
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.89 (state 4.03 · U.S. 3.86)
Registered nurses (RN)
0.44 (state 0.41 · U.S. 0.69)
Licensed practical nurses
1.19 (state 0.95 · U.S. 0.86)
Nurse aides
2.27 (state 2.67 · U.S. 2.32)
Weekend total
3.56 (state 3.46 · U.S. 3.42)
Nursing staff turnover
37.5 (state 49.5 · U.S. 45.8)%
RN turnover
72.7 (state 44.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 27, 2025
Health deficiencies (last cycle)
5.0 (state 2.9 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
22 health · 7 fire safety
DateCitationSeverityStatus
2026-07-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2025-03-27 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-27 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-27 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2025-03-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-20
2024-04-23 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-10
2024-02-02 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-02 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-02-02
2022-11-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-12-05
2022-11-10 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-05
2022-11-10 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-05
2022-11-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-05
2022-11-10 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-05
2022-11-10 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-05
2022-11-10 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Aj-Arp LLC (organization)Administrator · NOT APPLICABLE
Anderson, April (individual)Administrator · NOT APPLICABLE
Gutman, Isaac (individual)Administrator · NOT APPLICABLE
Hoffman, Alexander (individual)Administrator · NOT APPLICABLE
Hoffman, Helen (individual)Administrator · NOT APPLICABLE
Kurz, Solomon (individual)Administrator · NOT APPLICABLE
Palm Tree HC Arkansas LLC (organization)Administrator · NOT APPLICABLE
Taub, Jacob (individual)Administrator · NOT APPLICABLE
Troxel, Roger (individual)Administrator · NOT APPLICABLE
West Memphis Realty Holdings LLC (organization)Administrator · NOT APPLICABLE
White River Healthcare LLC (organization)Administrator · NOT APPLICABLE
Kurz, Chaim (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Anderson, April (individual)Operational/managerial Control · NOT APPLICABLE
Troxel, Roger (individual)Operational/managerial Control · NOT APPLICABLE
White River Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Springs Broadway?

The Springs Broadway has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.

How many beds does The Springs Broadway have?

It has 119 certified beds and cares for about 80 residents per day.

Has The Springs Broadway been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Springs Broadway?

It is part of The Springs Arkansas and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Springs Broadway?

(870) 735-5174. The facility is located at 800 West Broadway, West Memphis, AR 72301.

Other nursing homes in West Memphis

Compare all nursing homes in West Memphis, AR →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.