Center at Arrowhead, LLC

Nursing Home · Glendale, AZ

CMS overall rating 5/5 For profit - Corporation

CMS certification number035289

Contact & location

7201 W Camino San Xavier Ave
Glendale, AZ 85308
Maricopa County
Phone
(623) 773-6100
ZIP code
85308 – all care providers

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Facility details

Certified beds
96
Residents per day
63.1 (66% occupied)
Ownership
For profit - Corporation
Legal name
Center at Arrowhead LLC
Chain
Veritas Management Group (13 facilities, avg 4.2★)
Medicare certified since
October 14, 2015
Participates in
Medicare

CMS star ratings

Overall★★★★★ 5/5
State avg 3.3
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.9
Quality measures★★★★★ 5/5
State avg 4.5
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.35 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.49 (state 0.70 · U.S. 0.69)
Licensed practical nurses
1.74 (state 1.04 · U.S. 0.86)
Nurse aides
2.12 (state 2.23 · U.S. 2.32)
Weekend total
4.01 (state 3.50 · U.S. 3.42)
Nursing staff turnover
72.0 (state 45.1 · U.S. 45.8)%
RN turnover
54.5 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 2, 2025
Health deficiencies (last cycle)
5.0 (state 6.4 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
13 health · 27 fire safety
DateCitationSeverityStatus
2025-05-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-07
2025-05-02 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-07
2025-05-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-07
2025-05-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-07
2025-05-02 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-07
2024-02-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-01
2024-02-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-01
2023-09-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-18
2022-11-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-30
2022-11-10 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-30
2022-11-10 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-30
2022-11-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-30
2022-11-10 Report COVID19 data to residents and families.
F0885 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Aldridge, Patricia (individual)Contracted Managing Employee · NOT APPLICABLE
Dunlap, Robert (individual)Corporate Director · NOT APPLICABLE
Gaylor, Patrick (individual)Corporate Director · NOT APPLICABLE
Ott, David (individual)Corporate Director · NOT APPLICABLE
Senkoff, Alexander (individual)Corporate Director · NOT APPLICABLE
Williams, Candyce (individual)Corporate Director · NOT APPLICABLE
Veritas Management Group LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Center at Arrowhead, LLC?

Center at Arrowhead, LLC has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Center at Arrowhead, LLC have?

It has 96 certified beds and cares for about 63 residents per day.

Has Center at Arrowhead, LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Center at Arrowhead, LLC?

It is part of Veritas Management Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Center at Arrowhead, LLC?

(623) 773-6100. The facility is located at 7201 W Camino San Xavier Ave, Glendale, AZ 85308.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.