Horizon Post Acute and Rehabilitation Center

Nursing Home · Glendale, AZ

CMS overall rating 3/5 Abuse citation For profit - Corporation

CMS certification number035159
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

4704 West Diana Avenue
Glendale, AZ 85302
Maricopa County
Phone
(623) 247-3949
ZIP code
85302 – all care providers

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Facility details

Certified beds
196
Residents per day
148.8 (76% occupied)
Ownership
For profit - Corporation
Legal name
Viewpoint Healthcare LLC
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
April 6, 1988
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.9
Quality measures★★★★★ 5/5
State avg 4.5
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.51 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.34 (state 0.70 · U.S. 0.69)
Licensed practical nurses
1.11 (state 1.04 · U.S. 0.86)
Nurse aides
2.06 (state 2.23 · U.S. 2.32)
Weekend total
3.16 (state 3.50 · U.S. 3.42)
Nursing staff turnover
46.3 (state 45.1 · U.S. 45.8)%
RN turnover
47.6 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 16, 2025
Health deficiencies (last cycle)
7.0 (state 6.4 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
19 health · 4 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-13 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-22
2026-02-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-03
2025-10-31 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-11-26
2025-07-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-28
2025-07-23 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-28
2025-07-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-28
2025-06-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-16 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-16 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-16 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2022-04-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-05-20
2022-04-01 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-01
2022-04-01 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-05-20
2022-04-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-05-20
2022-04-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-05-20
2022-04-01 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-05-20
2022-04-01 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-05-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,985 in fines.

DateTypeAmount
2025-10-31Fine$10,985

Ownership & management

NameRoleSince
Figueroa-Diaz, Vicente (individual)Administrator · NOT APPLICABLE
Lorenz, Brian (individual)Administrator · NOT APPLICABLE
Murphy Health Holdings II LLC (organization)Administrator · NOT APPLICABLE
Standard Bearer Healthcare Op LP (organization)Administrator · NOT APPLICABLE
The Ensign Group INC (organization)Administrator · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Fischbeck, Courtney (individual)Corporate Officer · NOT APPLICABLE
Peterson, Forrest (individual)Corporate Officer · NOT APPLICABLE
Sato, Ami (individual)Corporate Officer · NOT APPLICABLE
Figueroa-Diaz, Vicente (individual)Managing Control - Governing Body · NOT APPLICABLE
Lorenz, Brian (individual)Managing Control - Governing Body · NOT APPLICABLE
Lorenz, Brian (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Horizon Post Acute and Rehabilitation Center?

Horizon Post Acute and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Horizon Post Acute and Rehabilitation Center have?

It has 196 certified beds and cares for about 149 residents per day.

Has Horizon Post Acute and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $10,985 in the last three years.

Who owns Horizon Post Acute and Rehabilitation Center?

It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Horizon Post Acute and Rehabilitation Center?

(623) 247-3949. The facility is located at 4704 West Diana Avenue, Glendale, AZ 85302.

Other nursing homes in Glendale

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.