Rim Country Health & Retirement Community

Nursing Home · Payson, AZ

CMS overall rating 2/5 Abuse citation For profit - Corporation

CMS certification number035134

This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

807 West Longhorn Road
Payson, AZ 85541
Gila County

Phone: (928) 474-1120
ZIP code: 85541 – all care providers

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Facility details

Certified beds: 109
Residents per day: 68.1 (62% occupied)
Ownership: For profit - Corporation
Legal name: Rim Country Rehab, INC
Medicare certified since: October 31, 1986
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 2/5

State avg 3.3

Health inspections★★★★★ 2/5

State avg 2.8

Staffing★★★★★ 3/5

State avg 2.9

Quality measures★★★★★ 2/5

State avg 4.5

Long-stay quality★★★★★ 2/5

Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.80 (state 3.97 · U.S. 3.86)
Registered nurses (RN): 0.66 (state 0.70 · U.S. 0.69)
Licensed practical nurses: 1.02 (state 1.04 · U.S. 0.86)
Nurse aides: 2.13 (state 2.23 · U.S. 2.32)
Weekend total: 3.49 (state 3.50 · U.S. 3.42)
Nursing staff turnover: —
RN turnover: —

Inspections

Last standard inspection: February 28, 2025
Health deficiencies (last cycle): 4.0 (state 6.4 · U.S. 9.3)
From complaints: 1
Citations on record (3 years): 58 health · 16 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-05-19	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-05-28
2025-12-30	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-01-15
2025-07-23	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-08-13
2025-07-23	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-08-13
2025-06-03	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-06-10
2025-04-17	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-05-15
2025-04-17	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-05-15
2025-02-28	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-03-27
2025-02-28	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-03-11
2025-02-28	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-03-11
2025-02-12	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-03-13
2024-12-26	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-01-02
2024-11-20	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-11-27
2024-11-20	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-11-27
2024-10-08	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-22
2024-09-09	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-22
2024-06-18	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-09
2023-12-14	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-16
2023-12-14	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-16
2023-12-14	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-02-16
2023-12-14	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-02-16
2023-12-14	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-02-16
2023-06-09	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2023-06-09	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-08-18
2022-04-08	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15
2022-04-08	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,358 in fines.

Date	Type	Amount
2025-02-12	Fine	$10,358

Ownership & management

Name	Role	Since
Martin, Joseph (individual)	5%+ Indirect Ownership Interest · 50%
Meyer, Matthew (individual)	5%+ Indirect Ownership Interest · 50%
Martin, Joseph (individual)	Administrator · NOT APPLICABLE
Meyer, Matthew (individual)	Administrator · NOT APPLICABLE
Martin, Joseph (individual)	Corporate Director · NOT APPLICABLE
Meyer, Matthew (individual)	Corporate Director · NOT APPLICABLE
Bauer, Deanna (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Rim Country Health & Retirement Community?

Rim Country Health & Retirement Community has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Rim Country Health & Retirement Community have?

It has 109 certified beds and cares for about 68 residents per day.

Has Rim Country Health & Retirement Community been fined?

Yes. CMS lists 1 penalty totaling $10,358 in the last three years.

What is the phone number of Rim Country Health & Retirement Community?

(928) 474-1120. The facility is located at 807 West Longhorn Road, Payson, AZ 85541.

Other nursing homes in Payson

Payson Care Center Nursing Home · Payson, AZ · 163 beds ★★

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.