Payson Care Center
Nursing Home · Payson, AZ
CMS certification number035117
Contact & location
107 East Lone Pine DrivePayson, AZ 85541
Gila County
- Phone
- (928) 474-6896
- ZIP code
- 85541 – all care providers
Facility details
- Certified beds
- 163
- Residents per day
- 41.0 (25% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Payson United Medical Investors LLC
- Chain
- Life Care Centers of America (194 facilities, avg 3.4★)
- Medicare certified since
- November 25, 1985
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.96 (state 3.97 · U.S. 3.86)
- Registered nurses (RN)
- 0.82 (state 0.70 · U.S. 0.69)
- Licensed practical nurses
- 1.01 (state 1.04 · U.S. 0.86)
- Nurse aides
- 2.13 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.55 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 53.5 (state 45.1 · U.S. 45.8)%
- RN turnover
- 50.0 (state 43.6 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- March 7, 2025
- Health deficiencies (last cycle)
- 7.0 (state 6.4 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 30 health · 18 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-04-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-13 |
| 2025-03-07 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. F0940 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Provide appropriate care/assistance for a resident with a prosthesis. F0696 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. F0826 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-03-07 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2025-01-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-12 |
| 2025-01-30 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-12 |
| 2025-01-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-12 |
| 2025-01-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2023-04-06 | Ensure the activities program is directed by a qualified professional. F0680 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-09 |
| 2023-04-06 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-09 |
| 2023-04-06 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-09 |
| 2022-01-27 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-02-24 |
| 2022-01-27 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2022-02-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Egbo, Obinna (individual) | Administrator · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Administrator · NOT APPLICABLE | |
| Payson United Medical Investors LLC (organization) | Administrator · NOT APPLICABLE | |
| Preston, Forrest (individual) | Administrator · NOT APPLICABLE | |
| Williams, Jermaine (individual) | Administrator · NOT APPLICABLE | |
| Cross, Cindy (individual) | Corporate Officer · NOT APPLICABLE | |
| Henry, Terry (individual) | Corporate Officer · NOT APPLICABLE | |
| Lay, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Swanker, Richard (individual) | Corporate Officer · NOT APPLICABLE | |
| Thurmond, Joan (individual) | Corporate Officer · NOT APPLICABLE | |
| Developers Investment Company INC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Preston, Forrest (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Butner, Nancy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Keenom, Stephanie (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Williams, Jermaine (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Butner, Nancy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Developers Investment Company INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Egbo, Obinna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fletcher, Todd (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Keenom, Stephanie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Preston, Aubrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Williams, Jermaine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ziegler, James (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Payson Care Center?
Payson Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.
How many beds does Payson Care Center have?
It has 163 certified beds and cares for about 41 residents per day.
Has Payson Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Payson Care Center?
It is part of Life Care Centers of America and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Payson Care Center?
(928) 474-6896. The facility is located at 107 East Lone Pine Drive, Payson, AZ 85541.
Other nursing homes in Payson
-
Rim Country Health & Retirement Community
Nursing Home · Payson, AZ · 109 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.