Heritage Court Post Acute of Scottsdale

Nursing Home · Scottsdale, AZ

CMS overall rating 3/5 Abuse citation For profit - Corporation

CMS certification number035083
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

3339 North Drinkwater Boulevard
Scottsdale, AZ 85251
Maricopa County
Phone
(480) 949-5400
ZIP code
85251 – all care providers

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Facility details

Certified beds
108
Residents per day
83.0 (77% occupied)
Ownership
For profit - Corporation
Legal name
Echo Canyon Healthcare, INC.
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
February 1, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.9
Quality measures★★★★★ 5/5
State avg 4.5
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.31 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.47 (state 0.70 · U.S. 0.69)
Licensed practical nurses
1.09 (state 1.04 · U.S. 0.86)
Nurse aides
1.75 (state 2.23 · U.S. 2.32)
Weekend total
2.90 (state 3.50 · U.S. 3.42)
Nursing staff turnover
50.7 (state 45.1 · U.S. 45.8)%
RN turnover
70.0 (state 43.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 18, 2025
Health deficiencies (last cycle)
6.0 (state 6.4 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
19 health · 3 fire safety
DateCitationSeverityStatus
2026-06-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-07
2025-09-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-01
2025-04-18 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-02
2025-04-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-02
2025-04-18 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-02
2025-04-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-02
2025-02-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2025-02-26 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2025-02-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-11
2024-12-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-14
2023-11-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-01
2023-11-17 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-01
2023-11-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-01
2023-11-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-01
2022-09-22 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-04
2022-09-22 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-04
2022-09-22 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-04
2022-09-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-04
2022-09-22 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Clark, Randolph (individual)Administrator · NOT APPLICABLE
Dixon, Shane (individual)Administrator · NOT APPLICABLE
Ensign Services INC (organization)Administrator · NOT APPLICABLE
Scottsdale Heritage Court, LLC (organization)Administrator · NOT APPLICABLE
Peterson, Forrest (individual)Corporate Director · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Keetch, Chad (individual)Corporate Officer · NOT APPLICABLE
Monks, Chandler (individual)Corporate Officer · NOT APPLICABLE
Sato, Ami (individual)Corporate Officer · NOT APPLICABLE
Port, Barry (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Clark, Randolph (individual)Managing Control - Governing Body · NOT APPLICABLE
Dixon, Shane (individual)Managing Control - Governing Body · NOT APPLICABLE
Clark, Randolph (individual)Operational/managerial Control · NOT APPLICABLE
Dixon, Shane (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Heritage Court Post Acute of Scottsdale?

Heritage Court Post Acute of Scottsdale has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Heritage Court Post Acute of Scottsdale have?

It has 108 certified beds and cares for about 83 residents per day.

Has Heritage Court Post Acute of Scottsdale been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Heritage Court Post Acute of Scottsdale?

It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Heritage Court Post Acute of Scottsdale?

(480) 949-5400. The facility is located at 3339 North Drinkwater Boulevard, Scottsdale, AZ 85251.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.