The Brightpointe

Nursing Home · Conroe, TX

CMS overall rating 3/5 For profit - Corporation

CMS certification number676420

Contact & location

604 S Conroe Medical DR
Conroe, TX 77304
Montgomery County
Phone
(936) 494-6600
ZIP code
77304 – all care providers

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Facility details

Certified beds
150
Residents per day
72.9 (49% occupied)
Ownership
For profit - Corporation
Legal name
PH Ops of Conroe LLC
Chain
Purehealth (8 facilities, avg 3.5★)
Medicare certified since
February 16, 2017
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.26 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.64 (state 0.95 · U.S. 0.86)
Nurse aides
1.93 (state 2.00 · U.S. 2.32)
Weekend total
3.74 (state 2.98 · U.S. 3.42)
Nursing staff turnover
54.9 (state 55.3 · U.S. 45.8)%
RN turnover
58.8 (state 54.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 9, 2025
Health deficiencies (last cycle)
0.0 (state 9.3 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
13 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2024-05-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-31
2024-03-20 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-20
2024-03-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-20
2024-03-20 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-20
2024-03-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-20
2024-03-20 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-20
2024-03-20 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-20
2023-09-21 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-22
2023-09-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-22
2023-09-21 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-22
2023-09-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-08
2023-09-21 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-08
2023-03-09 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-04-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $21,037 in fines.

DateTypeAmount
2023-09-21Payment Denial50 days payment denial
2023-09-21Fine$21,037

Ownership & management

NameRoleSince
PH Ops of Conroe LLC (organization)5%+ Direct Ownership Interest · 100%
Bell, Kevin (individual)5%+ Indirect Ownership Interest
Bgaf Holdings LLC (organization)5%+ Indirect Ownership Interest
Campion, Robert (individual)5%+ Indirect Ownership Interest
Kccj1 Holdings LLC (organization)5%+ Indirect Ownership Interest
Lbei Holdings LLC (organization)5%+ Indirect Ownership Interest
TX NM Operations Holdings LLC (organization)5%+ Indirect Ownership Interest
Dwight Mortgage Trust LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Fraser, Siobaughn (individual)Administrator · NOT APPLICABLE
Punsalan, Tricia (individual)Administrator · NOT APPLICABLE
Ratzlaff, Casey (individual)Administrator · NOT APPLICABLE
Romney, Christopher (individual)Administrator · NOT APPLICABLE
Bell, Kevin (individual)Corporate Officer · NOT APPLICABLE
Campion, Robert (individual)Corporate Officer · NOT APPLICABLE
Gottesman, Atara (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Ava (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Boruch (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Eli (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Helene (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Talia (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Yaffa (individual)Indirect Ownership Interest · NOT APPLICABLE
Gottesman, Zipora (individual)Indirect Ownership Interest · NOT APPLICABLE
Bell, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
Campion, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Fraser, Siobaughn (individual)Operational/managerial Control · NOT APPLICABLE
Punsalan, Tricia (individual)Operational/managerial Control · NOT APPLICABLE
Ratzlaff, Casey (individual)Operational/managerial Control · NOT APPLICABLE
Romney, Christopher (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Brightpointe?

The Brightpointe has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does The Brightpointe have?

It has 150 certified beds and cares for about 73 residents per day.

Has The Brightpointe been fined?

Yes. CMS lists 2 penalties totaling $21,037 in the last three years.

Who owns The Brightpointe?

It is part of Purehealth and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Brightpointe?

(936) 494-6600. The facility is located at 604 S Conroe Medical DR, Conroe, TX 77304.

Other nursing homes in Conroe

Compare all nursing homes in Conroe, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.