Buckner Westminster Place

Nursing Home · Longview, TX

CMS overall rating 4/5 Non profit - Corporation

CMS certification number676167

Contact & location

2201 Horseshoe LN
Longview, TX 75605
Gregg County
Phone
(903) 234-0000
ZIP code
75605 – all care providers

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Facility details

Certified beds
20
Residents per day
20.0 (100% occupied)
Ownership
Non profit - Corporation
Legal name
Buckner Retirement Services INC
Medicare certified since
January 22, 2008
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay qualityNot rated
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.28 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.74 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.01 (state 0.95 · U.S. 0.86)
Nurse aides
3.53 (state 2.00 · U.S. 2.32)
Weekend total
5.00 (state 2.98 · U.S. 3.42)
Nursing staff turnover
30.8 (state 55.3 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 4, 2025
Health deficiencies (last cycle)
4.0 (state 9.3 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
15 health · 5 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-06-04 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-20
2025-06-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-10
2025-06-04 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-06
2025-06-04 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-06
2025-03-11 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 H
Actual harm		 Corrected 2024-09-27
2025-03-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 H
Actual harm		 Corrected 2024-09-27
2024-05-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-17
2024-05-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-17
2024-05-15 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-17
2024-05-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-17
2024-05-09 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 K
Immediate jeopardy to resident health or safety		 Corrected 2024-05-10
2024-05-09 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 K
Immediate jeopardy to resident health or safety		 Corrected 2024-02-29
2023-03-22 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-30
2023-03-22 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-30
2023-03-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-04-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $29,716 in fines.

DateTypeAmount
2025-03-11Fine$10,280
2024-05-09Fine$19,436

Ownership & management

NameRoleSince
Buckner Retirement Services INC (organization)Administrator · NOT APPLICABLE
Moore, Jessica (individual)Administrator · NOT APPLICABLE
Robbins, Kenneth (individual)Administrator · NOT APPLICABLE
Eady, Lisa (individual)Corporate Director · NOT APPLICABLE
Potter, Deborah (individual)Corporate Director · NOT APPLICABLE
Robbins, Kenneth (individual)Corporate Director · NOT APPLICABLE
Saade, Walid (individual)Corporate Director · NOT APPLICABLE
Reyes, Albert (individual)Corporate Officer · NOT APPLICABLE
Moore, Jessica (individual)Operational/managerial Control · NOT APPLICABLE
Buckner Retirement Services INC (organization)Trustee Of The Snf · NOT APPLICABLE
Eady, Lisa (individual)Trustee Of The Snf · NOT APPLICABLE
Potter, Deborah (individual)Trustee Of The Snf · NOT APPLICABLE
Robbins, Kenneth (individual)Trustee Of The Snf · NOT APPLICABLE
Saade, Walid (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Buckner Westminster Place?

Buckner Westminster Place has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Buckner Westminster Place have?

It has 20 certified beds and cares for about 20 residents per day.

Has Buckner Westminster Place been fined?

Yes. CMS lists 2 penalties totaling $29,716 in the last three years.

What is the phone number of Buckner Westminster Place?

(903) 234-0000. The facility is located at 2201 Horseshoe LN, Longview, TX 75605.

Other nursing homes in Longview

Compare all nursing homes in Longview, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.