Town East Rehabilitation and Healthcare Center

Nursing Home · Mesquite, TX

CMS overall rating 1/5 Abuse citation For profit - Individual

CMS certification number676146
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

3617 O'Hare Dr
Mesquite, TX 75150
Dallas County
Phone
(972) 284-8600
ZIP code
75150 – all care providers

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Facility details

Certified beds
130
Residents per day
98.4 (76% occupied)
Ownership
For profit - Individual
Legal name
Dallas County Hospital District
Chain
Dallas County Hospital District (5 facilities, avg 3.0★)
Medicare certified since
August 22, 2007
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.6
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.40 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.80 (state 0.95 · U.S. 0.86)
Nurse aides
2.18 (state 2.00 · U.S. 2.32)
Weekend total
3.07 (state 2.98 · U.S. 3.42)
Nursing staff turnover
70.8 (state 55.3 · U.S. 45.8)%
RN turnover
90.0 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 5, 2025
Health deficiencies (last cycle)
14.0 (state 9.3 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
35 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-30
2026-02-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-04
2025-12-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-12-07
2025-12-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-12-07
2025-12-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-12-03
2025-12-02 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-03
2025-09-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-09-08
2025-09-05 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-09-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-09-05 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-09-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-09-05 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-09-05 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-09-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-08
2025-01-23 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-30
2025-01-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-30
2025-01-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-30
2025-01-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-30
2024-07-11 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-07-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-15
2024-07-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-20
2024-07-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-25
2024-07-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-19
2024-07-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-30
2024-04-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-03
2023-05-11 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14
2023-05-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-14

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $25,673 in fines.

DateTypeAmount
2025-12-02Fine$9,246
2025-09-05Fine$16,427

Ownership & management

NameRoleSince
Dallas County Hospital District (organization)5%+ Direct Ownership Interest · 100%
Bauder Family Investments, LLC (organization)Administrator · NOT APPLICABLE
Boulware ST James LLC (organization)Administrator · NOT APPLICABLE
Boulware, Steven (individual)Administrator · NOT APPLICABLE
PMG Realco - Mesquite LLC (organization)Administrator · NOT APPLICABLE
Rodriguez, Genevy (individual)Administrator · NOT APPLICABLE
Steven Boulware Family Investments LLC (organization)Administrator · NOT APPLICABLE
Castaneda, Edmundo (individual)Corporate Officer · NOT APPLICABLE
Bauder, Kelly (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Bauder, Madison (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Bauder, Parker (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Boulware, Douglas (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Boulware, Thomas (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Walker, Katie (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Bauder, William (individual)Operational/managerial Control · NOT APPLICABLE
PMG Opco - Mesquite LLC (organization)Operational/managerial Control · NOT APPLICABLE
Rodriguez, Genevy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Town East Rehabilitation and Healthcare Center?

Town East Rehabilitation and Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Town East Rehabilitation and Healthcare Center have?

It has 130 certified beds and cares for about 98 residents per day.

Has Town East Rehabilitation and Healthcare Center been fined?

Yes. CMS lists 2 penalties totaling $25,673 in the last three years.

Who owns Town East Rehabilitation and Healthcare Center?

It is part of Dallas County Hospital District and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Town East Rehabilitation and Healthcare Center?

(972) 284-8600. The facility is located at 3617 O'Hare Dr, Mesquite, TX 75150.

Other nursing homes in Mesquite

Compare all nursing homes in Mesquite, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.